Location: Cambridge, Maryland - Cambridge Family Store
Position Type: Regular Full Time - 40 hours weekly
Pay Range: $19.00 - 22.00 hourly
This position is responsible for:
Plans, administers, monitors, and evaluates the day-to-day operations of a thrift store smaller than 3500 square foot, with annual sales up to $200,000 with a limited staff ensuring compliance with established policies and procedures; processes, displays, and prices donated items to ensure a reasonable financial return on the sale of store items; assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly; rotates and re-stocks store merchandise to ensure quick turnover; ensures the accountability and security of all store items and funds. May serve as a lead worker to volunteers, beneficiaries, and/or subordinate store personnel.
KEY RESPONSIBILITIES:
- Administers and monitors the day-to-day operations of a small Thrift Store; serves as lead worker to volunteers, beneficiaries, and/or subordinate store personnel; trains and instruct staff in the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness.
- Prepares and maintains up-to-date records for all assigned staff; monitors all timecards for accuracy and completeness.
- Plans, supervises, and participates in the layout and display of store merchandise; ensures that stock is routinely rotated and ensures that prices encourage the desired level of stock turnover; plans, organizes, and supervises the preparation of displays for special promotions or seasons; notifies the warehouse personnel of low-stock items.
- Supervises and participates in the receiving, sorting, pricing, and distribution of donated items in the warehouse; ensures that items are processed in a timely manner and in compliance with established policies and procedures.
- Schedules donation pick-ups; ensures the accountability of all donated items; ensures donations are collected in compliance with established policies and procedures.
- Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change, and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
- Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
- Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
- Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
- Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
- Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
- Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
- Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
- Opens and/or closes store doors in accordance with the store schedule.
- Prepares and maintains a variety of thrift store sales reports, records, logs, etc.; ensures the accuracy, completeness, and timeliness of the same.
- Maintains inventory of supplies and equipment for the store and warehouse operations.
- Recruits and supervises volunteers working in the Thrift Store and warehouse.
- Performs other related work as required.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to perform mathematical computations.
- Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.
WORKING CONDITIONS
- Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.
- Work is also performed in a stock room or warehouse environment where there are discomforts associated with changes in weather. There are occasional discomforts associated with noise, crowds, dust, lint, chemical odors, and the like.
Employee Benefits:
- Paid Time Off
- Retirement Savings Plan Available
- Supplemental Insurance Available
- Voluntary Life Insurance and more!
EDUCATION AND EXPERIENCE:
- High School diploma or G.E.D. and two (2) years of progressively responsible experience working in a retail store environment with at least one (1) year experience in a supervisory capacity; OR
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
State Driver's License, preferred.
Equal Opportunity Employer: Veterans | Disabled