Thrift Store Manager

Salvation Army Western Territory

Billings, MT

JOB DETAILS
SALARY
SKILLS
Annuities, Billing, Coaching, Customer Support/Service, Disability Insurance, Employee Terminations, Leadership, Life Insurance, Meet Sales Quota, Merchandising, Performance Reviews, Production Control, Progress Reports, Project Tracking, Property Maintenance, Public/Media/Press/Analyst Relations, Quality Control, Quality Metrics, Retail, Retail Management, Retirement Plan, Revenue/Sales Reporting, Safety Training, Sales, Stewardship, Warehousing
LOCATION
Billings, MT
POSTED
Today
Thrift Store Manager

Job Category: Other Professionals & Managers

Full-Time

Billings Corps Salvation Army 6th Avenue N Billings, MT 59101

Job Details
Description

Job Title: Thrift Store Manager

FLSA Status: Full Time - non-exempt Reports to: Corps Officer

Schedule: 40 hours per weeks (Monday-Saturday overtime as needed) Supervises: Production and sales Supervisors

Rate of Pay: $23/HOURS

Closing Date: 6/6/2026

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

  • Health, vision, dental, life as well as voluntary life and disability insurance
  • Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
  • Vacation benefit – 10 vacation days per year, accrued at the rate of.0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
  • One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
  • Pension Plan (after one year of continuous service)
  • Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Position Summary: This position is responsible for the overall operation of the Billings thrift store, including production, sales, staffing, safety, and property stewardship. Setting and meeting production and sales goals, training and evaluating staff, and ensuring strong customer service are key parts of this role. This position also supports hiring, discipline, separation decisions, public relations, and the overall appearance and maintenance of the store and property. Maintaining an environment with accountability, safety, and mission focus is essential to doing this job well.

Duties and Responsibilities:

  • Store leadership and performance
    • Set and monitor production and sales goals and ensure the store operates efficiently.
    • Hire, train, evaluate, coach, and when necessary recommend discipline or termination of staff in coordination with Corps leadership and HR.
    • Assign daily tasks and monitor progress toward goals.
    • Ensure quality control standards.
    • Track productivity and sales levels and report progress to the Corps Officer.
  • Operations and community presence
    • Ensure staff training, safety, customer service, merchandising, property maintenance, and public relations activities are carried out effectively.
    • Oversee opening and closing, daily deposits, complaints, promotions, and overall store appearance.
Qualifications
Experience
Required

• Business, management, or retail experience required • Management experience in retail, warehouse or production, or thrift operations required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

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Salvation Army Western Territory