Previous retail, operations, or nonprofit experience preferred.
Strong leadership and team management skills, especially with volunteers.
Excellent organizational and time management abilities.
Comfortable handling cash and basic financial tracking.
Ability to make independent decisions and solve problems proactively.
Passion for nonprofit work and alignment with our mission.
Strong interpersonal and communication skill.
Oversee all daily thrift store operations, including opening and closing procedures.
Set and manage pricing strategies for donated merchandise to balance affordability and revenue goals.
Recruit, train, schedule, and support volunteers, fostering a positive and mission-focused environment.
Coordinate donation pickups and delivery logistics.
Maintain organized, clean, and welcoming store and sorting areas.
Handle cash management, including counting daily sales and ensuring accurate recordkeeping.
Develop and implement store policies and operational procedures.
Monitor inventory flow from intake to sales floor.
Ensure excellent customer service for all shoppers and donors.
Identify opportunities to improve efficiency, revenue, and community impact.
We are seeking a dedicated and mission-driven Operations Manager to oversee the daily operations of our nonprofit thrift store. This individual will play a key leadership role in ensuring the store runs efficiently while supporting the organization’s charitable mission. The ideal candidate is both compassionate and highly organized, with the ability to lead volunteers, manage retail operations, and make thoughtful decisions that maximize impact.
At Palmetto Animal League, we rescue, heal, and rehome dogs and cats in need, while supporting our community through affordable vet care and our local thrift store. Together, we’re building a compassionate Lowcountry where every neglected animal has a chance to thrive.