There are multiple positions within the Ticket Office, please read the descriptions listed below. Base Pay: Starts at $17/hr Location: Angel Fire Resort Ticket Office Employee Type: Hourly, non-exempt Job Category: part and full time seasonal, with the potential to move to year round Leadership Responsibilities: No Required Certs or Licenses: 1 year customer service Attendance: Regular, predictable, punctual, and in-person attendance is essential, includes weekends and holidays as scheduled Estimated start date: Early December Minimum Age: 16 Typical Shift: 7:30a-4:30p. Qualifications: At least 1 year customer service. Computer skills: Spreadsheet & Word Processing Software, Google Drive Employee Housing: https://www.angelfireresort.com/work-for-us/employee-housing/ Employee Benefits: https://www.angelfireresort.com/work-for-us/employee-benefits/ Ticket Cashier Ticket Cashiers are responsible for selling lift tickets and season passes to customers. This position includes cash handling, operating a Point of Sales system, providing customers with resort information, answering guest questions, and resolving issues Applicants must possess strong customer services skills, be able to communicate effectively, and be able to maintain a positive attitude in a demanding environment. In this role, a successful candidate:
Essential Duties and Responsibilities include the following: (other duties may be assigned)
Reservation Agent The Reservation Agent provides guest service to customers making reservations for mountain activities. The successful candidate must possess strong sales and customer service skills, in person as well as over the phone, be able to communicate effectively, perform all tasks with complete accuracy, and be able to maintain a positive attitude in a demanding environment. This position will work closely with Fulfillment Agents and Ticket Cashiers. In this role, a successful candidate:
Essential Duties and Responsibilities include the following: (other duties may be assigned)
Fulfillment Agent The Fulfillment Agent is responsible for fulfilling reservations made online or by phone and will work closely with the Reservations and Ticket Cashiers. This role will consist of properly printing and preparing tickets, prepping guest packets, and reviewing and entering data. The successful candidate must be very detail orient, able to maintain accuracy in a fast-paced environment, and must an outgoing and friendly demeanor. In these roles, a successful candidate:
Essential Duties and Responsibilities include the following: (other duties may be assigned)
About Angel Fire Resort: Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Employees come from all over the world for our winter and summer seasons, which makes for a unique and diverse team to work with. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more. |
| Location | New Mexico |
| Website | https://www.angelfireresort.com/work-for-us/ |
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