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Ticket Sales Associate

MARQUETTE UNIVERSITY

MILWAUKEE, WI

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JOB DETAILS
SKILLS
Basketball, Business Development, Call Volume, Cold Calling Skills, Customer Support/Service, Develop and Maintain Customers, Establish Priorities, High School Diploma, Leadership, Networking Events, Operational Support, Revenue Growth, Sales, Sales Management, Salesforce.com, Team Player, Time Management, Training/Teaching, University/School Policies, Volleyball
LOCATION
MILWAUKEE, WI
POSTED
1 day ago
JOB REQUIREMENTS: Ticket Sales Associate Posting Number: NA01572
Employment Status: Full Time Job Family: Auxiliary Services Position
Overview Be The Difference Begins with Great People. Are you looking for
a new opportunity where you can make the difference in the lives of
students and faculty? We're always looking for highly talented
individuals to join our team people who think big, care deeply, and
believe in being the difference in their work and community. We
prioritize student success, access to education, and service in our work
to educate well-rounded servant leaders who transform their fields, our
society and the world. Our Catholic, Jesuit approach emphasizes student
engagement with the world around them and formation of the heart and
mind. We believe in our mission: The search for truth, the discovery and
sharing of knowledge, the fostering of personal and professional
excellence, the promotion of a life of faith, and the development of
leadership expressed in service to others. These core values guide our
relationships with our students, each other, and our community.
Marquette University offers a rich and competitive Total Rewards package
including medical, dental, vision, 403(b) with up to 8% university
match, generous time off package, and tuition benefits for employees,
spouses, and dependents with no payback requirement! For more
information, please view our
https://www.marquette.edu/human-resources/total-rewards.php. This is
your next opportunity to join an organization that invests in their
employees' career journey by diversifying their skills, deepening their
expert knowledge, encouraging a healthy work-life balance, focusing on
personal wellbeing, providing leadership training, and sustaining a
culture of respect and inclusion. The Ticket Sales Associate is
responsible for generating revenue by selling and renewing Marquette
University athletic ticket products, including season tickets, partial
plans, and group packages. This role focuses on developing new business
through proactive outreach efforts while maintaining strong
relationships with current ticket holders to drive retention and repeat
sales. The position delivers exceptional customer service, manages high
call volumes, and ensures accurate customer account management.
Additionally, the role supports game day operations and contributes to
overall ticket sales goals and fan engagement initiatives. Duties and
Responsibilities 1. Maximize revenue through the sale of new and renewal
ticket products, including season tickets, partial plans, and group
tickets, by proactively renewing current full and partial season ticket
holders through phone and email communication. Establish professional
relationships for repeat business and superior customer service. Use
cold calling, appointments, and social selling as tools to sell season,
group, and partial ticket plan packages. Creatively prospects for new
business opportunities that will grow Marquette's season ticket and
group client base. Maintain and complete accurate records for customers.
2. Staff Men's Basketball, Women's Basketball, and Women's volleyball
home games to facilitate group experiences and/or promote upcoming
games/ticket packages. Participate in outside networking events to gain
additional business and develop relationships with new leads. *
OTHER EXPERIENCE AND QUALIFICATIONS: Required Knowledge, Skills and
Abilities High school diploma At least one year of relevant working
experience. Strong customer service skills with the ability to problem
solve. Work efficiently in a team-oriented setting and complete tasks
with minimal supervision. Ability to work under deadlines and prioritize
their workload. Preferred Knowledge, Skills and Abilities Bachelor's
Degree Familiarity with software programs such as Ticketmaster/Archtics
and Salesforce.com. Familiarity with NCAA , BIG EAST conference rules,
and University policies. Department: Intercollegiate Athletics Posting
Date: 06/16/2026 Closing Date: To apply, visit
https://apptrkr.com/7241391 It is the policy of Marquette University to
provide equal employment opportunities (EEO ) to all employees and
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, protected
veteran status or any other applicable federal or state-protected
classification. Copyright 2025 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/ * APPLICATION INSTRUCTIONS: Apply
Online: https://apptrkr.com/7241391 Qualified females, minorities, and
special disabled veterans and other veterans are encouraged to apply.

About the Company

M

MARQUETTE UNIVERSITY

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