Administrative Skills, Credit Cards, Customer Support/Service, High School Diploma, Multilingual, Multitasking, Reconciliation, Sales, Team Player
Ticket Seller
Under direct supervision, responsibilities include processing ticket sales for individual Save Mart Center events at the facility's box office. Must pass a background and credit check.
Major responsibilities include:
- Providing all guests a positive first impression by offering superior customer service.
- Processing single ticket sales at the box office, assisting with group sales and special sales when requested. Distributing will call tickets and event information to upcoming events.
- Accurately completing ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons and/or vouchers from box office patrons.
- Reconciling and balancing sales transactions for all ticket sales at the end of each shift, completing all necessary reports as directed before departure, counting cash and all other receipts including vouchers, coupons and credit card receipts received during shift. Providing reconciliation to Management.
- Working irregular hours. Working independently with minimal supervision. Must be able to understand and follow written and verbal instructions.
- Other box office duties as assigned by management.
- Bilingual, a plus. Box Office/Ticketing Experience, a plus. Direct Customer Service, a plus.
Working requirements to be considered include:
- Ability to sit and stand for long periods of time.
- Availability to work irregular hours including nights, weekends and holidays and be available to work at least 4 days of the week.
- At least 6-months cash handling experience.
- At least 6-months customer service experience.
- Ability to multitask and work in a fast pace environment.
- Ability to work with others as well as independently.
- At least eighteen years of age and a high school graduate.