Ticketing Coordinator

TICKETING COORDINATOR

Job DetailsFull Time / Part Time: Full TimeFLSA Classification: Non-ExemptBusiness Unit: CorporateReports to: Supervisor, Pricing & Field TicketingTravel Requirement: No

Job DescriptionSelect's Ticketing Coordinator will be responsible for providing exceptional service from invoice creation to distribution. The Ticketing Coordinator will handle a high volume of transactions, working with internal and external customers ensuring billing needs are met.

The essential job functions include, but are not limited to

Perform review of ticket pricing daily and process for manager review.Tracking of Rental Equipment on and off Rent.Perform review of customer requirements/pricing before generating and posting tickets.Process tickets per customer requirements in a timely manner.Assist Credit and Collections with researching and resolving disputes.Review/Process rejected/disputed tickets daily.Submit tickets into customer ticketing portals/EDI.Communicate with other departments to resolve discrepancies.Assist with month-end closing.Maintain and understand customer requirements to pay.Practice open communication with Operations and team leaders to ensure everyone is aware of any customer requirements/pricing changes.Practice open communication with AR teams to ensure emails and questions are being answered in a timely manner.Run and monitor reports to identify ticketing issues daily to ensure ticket accuracy before sending to customer/invoicing.

Other dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

High school diploma /GED.Competency in Microsoft applications including Excel, Word, and Outlook.Ability to add, subtract, multiply, and divide in whole numbers, common fractions, and decimals.Excellent communication skills (verbal and written).Attention to detail and ability to multitask.Must have strong organizational skills.10 key by touch.

Select Values and Guiding Principles

W: Working SafeA: AccountabilityT: TeamworkE: ExcellenceR: Respect

Top Tier Benefits

Medical, dental, vision, coverage in addition to life and disability insurance plans.Paid Vacation Days and Paid Holidays.Retirement and Savings (401K) Plan with Company match.Referral bonus with no cap on number of referrals.Paid Training.

Compensation InformationCompensation is competitive and commensurate with experience.

Physical Demands and Exposures

This position works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job. Some travel will be required.Monday - Friday, 8am-5pm.Involves sitting at a desk for extended periods of time.Needs high degree of concentration in a busy area.Ability to lift up to 25 lbs.