Tier 1 Helpdesk Support

Exact IT Consulting

Indianapolis, IN

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JOB DETAILS

SKILLS

Computer Hardware, Computer Software, Dental Insurance, Health Insurance, Help Desk, Identify Issues, Problem Solving Skills, Resolve Customer Issues, Technical Support, Track Customer Issues, Training/Teaching, Vision Plan

LOCATION

Indianapolis, IN

POSTED

30+ days ago

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

Tier 1 Helpdesk Technician

Responsibilities:

Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions

Qualifications:

Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor

About the Company

Exact IT Consulting

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