CyberlinkASP is looking for a Technical Support Specialist to join our team in our Dallas office. This person will provide technical guidance and support to our business and customers. This will be a in office role with a salary range of 40K-50K per year
The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities:
Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome.
Requirements:
Bachelor's degree in Computer Science (or the equivalent) is required
Up to Four years of related technical support experience
Technically savvy with strong time management skills
Experience troubleshooting issues and achieving solutions
The ability to explain to a non-technical person in a way they will understand
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Numbers & Facts
Location
Dallas, TX
Job Type
Full-time
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Programmingunmatched
Computer Scienceunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Problem Solving Skillsunmatched
Technical Leadershipunmatched
Technical Supportunmatched
Time Managementunmatched
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