Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Menlo Park, CA.
Roles and Responsibilities
Provide hardware and software support for Windows and Mac desktops and laptops
Configure, test and install printers, scanners, network copier/printers
Use computer images to install and configure laptops and PCs
Ensure latest approved BIOS and patches are applied to PCs and laptops
Support users with file shares and permissions issues
Track, log and report each service request
Additional duties as assigned
Numbers & Facts
Location
Menlo Park, CA
Skills
Apple Desktopsunmatched
Apple Macsunmatched
Copying Machinesunmatched
Document Scannersunmatched
Hardware Administrationunmatched
Laptop PCunmatched
Maintenance Servicesunmatched
Microsoft Windows Operating Systemunmatched
Printersunmatched
Software Administrationunmatched
Software Patchesunmatched
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