Tier 2 Shift Lead

Metric Systems LLC is a direct‑hire employer partner dedicated to helping companies connect with the right talent for their open roles. We are not a staffing agency—instead, we work alongside employers to identify strong candidates, streamline the hiring process, and support both sides through each step. Once hired, you become an employee of the client organization directly, ensuring a seamless transition into your new role and long‑term career alignment.

My client is seeking a Tier 2 Shift Lead to support the Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective, and secure business processes. 

This position is located in Beltsville, MD and will be onsite 5 days a week. No hybrid/telework allowed. 

Work Hours: Day Shift, 06:00– 14:00 EST (6:00 - 2:00 PM, EST), Tuesday - Saturday

Responsibilities:

• Detect, classify, process, track, and report on cyber security events and incidents.
• Perform advanced in-depth analysis of coordinated Tier 1 alert triage and requests in a 24x7x365 environment.
• Analyze logs from multiple sources (e.g., host logs, EDR, firewalls, intrusion detection systems, servers) to identify, contain, and remediate suspicious activity.
• Characterize and analyze network traffic to identify anomalous activity and potential threats.
• Protect against and prevent potential cyber security threats and vulnerabilities.
• Perform forensic analysis of hosts artifacts, network traffic, and email content.
• Analyze malicious scripts and code to mitigate potential threats.
• Conduct malware analysis to generate IOCs to identify and mitigate threats.
• Collaborate with Department of State teams to analyze and respond to events and incidents.
• Monitor and respond to the CIRT Security Orchestration and Automation Response (SOAR) platform, hotline, email in-boxes.
• Create tickets and initiate workflows as instructed in technical SOPs.
• Coordinate and report incident information to the Cybersecurity and Infrastructure Security Agency (CISA).
• Collaborate with other local, national and international CIRTs as directed.
• Submit alert tuning requests.
• Review all Tier 2 shift tickets for accuracy and completeness
• Coordinate with CIRT Watch Officers and government leadership on remediation actions
• Provide technical and procedural improvement recommendations to CIRT leadership
• Assist with Tier 2 candidate technical interviews as required
• Ensure coordinated remediation actions are operating properly

Required Qualifications:

• Bachelor's degree and minimum of 9 years of relevant experience; or, Master's degree with minimum of 7 years; or PhD with 4 years. In lieu of a degree, 4 years of additional  experience may be considered.
• Must possess, or obtain prior to start date, at least one of the following certifications. Continued certification is required as a condition of employment:
  • CASP+ CE; CCNA Cyber Ops; CCNA-Security; CCNP Security; CEH; CFR; CHFI; CISA;CISSP (or Associate); CISSP-ISSAP; CISSP-ISSEP; CySA+; GCED; GCFA; GCIH; SCYBER
• Demonstrated experience across the incident response lifecycle.
• Experience with SOAR platforms and automated response workflows (e.g., ServiceNow, Splunk SOAR, Microsoft Sentinel).
• Experience with Security Information and Event Management (SIEM) platforms (e.g., Splunk, Microsoft Sentinel, Elastic, QRadar).
• Experience with Endpoint Detection and Response (EDR) solutions (e.g., Microsoft Defender for Endpoint, Elastic XDR, Carbon Black, CrowdStrike).
• Knowledge of cloud security monitoring and incident response.
• Knowledge of integrating indicators of compromise (IOCs) and tracking advanced persistent threat (APT) actors.
• Ability to analyze cyber threat intelligence and understand adversary tactics, techniques, and procedures (TTPs).
• Knowledge of malware analysis techniques.
• Familiarity with MITRE ATT&CK and D3FEND frameworks.
• U.S. Citizenship required.
• Active Secret security clearance required at start.

Metric Systems LLC is committed to maintaining an environment where every individual has a fair and equal opportunity to succeed. We welcome and consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected under federal, state, or local law. We strive to foster an environment built on respect, inclusion, and equal access to opportunities—where diverse perspectives strengthen our team and drive our mission forward