Android, Apple iPhone, Asset Management, Audiovisual, Authentication, Business Operations, Cisco Network Systems, Commercial Off-the-Shelf (COTS), Communication Skills, Computer Maintenance, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Desktop Administration, Detail Oriented, Documentation, Government, Government Off-the Shelf (GOTS), Hard Drives, Hardware Components, Help Desk, Identify Issues, Incident Response, Inventory Management, Local Area Network (LAN), Microsoft Access Database, Microsoft Active Directory, Microsoft Excel, Microsoft Internet Explorer Browser, Microsoft Office, Microsoft Office 2010, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Visio, Microsoft Windows 7, Microsoft Windows Operating System, Microsoft Word, Mobile Devices, Motherboards, Network Administration/Management, Network Connectivity, On Site Support, Operating Systems, Organizational Skills, PC Hardware, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, Professional Services, Project/Program Management, Remote Access, Schedule Development, Service Level Agreement (SLA), Skype, Smartphones, Standard Operating Procedures (SOP), Standards Development, Team Player, Technical Leadership, Technical Support, Testing, Time Management, VMWare, VPN (Virtual Private Network), Wide Area Network (WAN), Writing Skills