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Tier III Help Desk Project (on-site)

CFS
  • Fairfax, VA
    Today
    CFS

    Job Description

    IT Support Technician / IT Support Specialist (6-Month Contract)

    A growing organization is seeking a hands-on IT Support Technician or IT Support Specialist to join its internal IT team for a 6-month contract assignment.

    This is an excellent opportunity for someone who enjoys helping end users, troubleshooting technical issues, and supporting a Microsoft-based environment. The consultant will work directly with a small, collaborative IT team and provide support for over 500 employees across a 24/7 operation.

    Responsibilities

    • Respond to help desk requests and resolve technical issues

    • Support Active Directory and Microsoft 365 user administration

    • Troubleshoot Windows 11 desktops, laptops, printers, and applications

    • Create, modify, and disable user accounts

    • Assist with desktop deployments and computer rebuilds

    • Maintain ticket documentation and technology asset records

    • Support Teams, Outlook, OneDrive, and SharePoint

    • Participate in an after-hours on-call rotation

    • Assist with iPad and mobile device support as needed


    Qualifications

    • IT Help Desk, Desktop Support, or Technical Support experience

    • Strong Active Directory knowledge

    • Microsoft 365 support experience

    • Windows 11 troubleshooting experience

    • Excellent communication and customer service skills

    • Ability to work independently and handle multiple priorities


    Preferred Qualifications

    • iOS/iPad support experienc

    • Networking and VPN troubleshooting experience

    • SharePoint and OneDrive administration knowledge

    • Experience working within healthcare, nonprofit, or mission-driven organizations


    Schedule & Location

    • 100% onsite

    • Monday through Friday schedule

    • Standard business hours with occasional participation in an after-hours on-call rotation

    • Six-month contract assignment beginning in October



    #CFSSEP2026
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    #LI-MH1

    Numbers & Facts

    LocationFairfax, VA
    IndustryFinancial Services
    Company Size500 to 999 employees
    Year Founded1994
    Websitehttp://www.cfstaffing.com/

    About Company

    Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

    CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

    Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

    Company Image
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    Skills

    • Apple iPadunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Customer Support/Serviceunmatched
    • Desktop Administrationunmatched
    • Desktop PCunmatched
    • Documentationunmatched
    • Healthcareunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Outlookunmatched
    • Microsoft Product Familyunmatched
    • Microsoft SharePointunmatched
    • Microsoft Windows System Administrationunmatched
    • Mobile Devicesunmatched
    • Multitaskingunmatched
    • Network Administration/Managementunmatched
    • Nonprofitunmatched
    • On Callunmatched
    • Problem Solving Skillsunmatched
    • Team Playerunmatched
    • Technical Supportunmatched
    • VPN (Virtual Private Network)unmatched
    • iOSunmatched

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