Reston Consulting Group, Inc. in Silver Spring, MD is seeking a Help Desk Tier III Technician to support federal government clients. This full-time position requires 8 weeks of on-site training, after which a hybrid work model will be available. Responsibilities include providing advanced technical support, managing accounts, troubleshooting AV systems, and maintaining IT inventory. Ideal candidates possess 4+ years of experience in IT and strong customer service skills. Must be a U.S. citizen and able to obtain a Public Trust clearance.#J-18808-Ljbffr