TikTok Shop - US Head of Procurement - Seattle

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The procurement team undertake logistics-related service and physical procurement as well as service provider management work in line with the development of logistics business. Be responsible for the price competitiveness of procurement services while meeting business requirements, and maintain relationships with service providers to ensure long-term and stable cooperation.

Job Responsibilities

1. Strategic Partnerships with Global Leading supply chain and Logistics Providers.

   • Lead engagement and in-depth management of a global carrier network, focusing on top-tier international logistics companies (e.g., DHL, FedEx, UPS...) to establish long-term strategic partnerships.
   • Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers.
   • Ensure successful processing of all procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.

2. Full Lifecycle Supplier Management.

   • Through market research and sourcing efforts, established connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the E-commerce platform according to business needs.
   • Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
   • Lead annual carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.

3. Cross-Department Collaboration.

   • Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
   • Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.

4. Core Competencies.

   • Strategic Negotiation Skills: Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
   • Business Acumen: Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models. Minimum Qualifications

5. Experiences in commercial or business development roles, with expertise in partnerships with U.S. service providers.

6. Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, understanding of financial reports.

Preferred Qualification

1. Bachelor's degree or above, preferably in Business Management, International Trade, or Supply Chain.