Timekeeper / Resource Coordinator

• Perform payroll and timekeeping data entry, auditing, analysis, corrections, and compliance reviews.
• Audit and process payroll data for approximately 400 employees.
• Conduct payroll compliance checks to ensure employees are paid accurately and in accordance with federal, state, and company regulations.
• Screen employee hours worked for calculation, coding, and policy compliance errors.
• Accurately enter payroll information not captured within Kronos.
• Maintain thorough working knowledge of payroll and timekeeping systems and remain current on labor laws and regulations.
• Clear all daily timekeeping exceptions, including:
• Personal Time Off (PTO) based on available balances
• Excused (FMLA, LOA) and unexcused absences
• Meal break exceptions
• Ensure all exceptions are resolved prior to overtime (OT) report generation.
• Process OT exceptions after management OT submissions.
• Track and monitor attendance records, including lateness, absences, and manual missed punches.
• Update and adjust shift times prior to shift start to reduce missed punches, including shift trades and coverage.
• Ensure Miss Punch Forms (MPFs) and Absence Request Forms (ARFs) are completed accurately and signed by both employees and Duty Managers.
• Report unauthorized time discrepancies to the Planning Manager.
• Produce weekly and monthly attendance, payroll, and resource utilization reports.
• Utilize report-writing tools to generate customized and routine management reports.
• Ensure Daily OT reports are received, completed, and signed by management.
• Coordinate with managers to ensure timely delivery of attendance letters.
• Support operational planning and resource allocation through accurate attendance and staffing data.
• Serve as a professional and approachable point of contact for employee payroll and attendance inquiries.
• Coordinate with Payroll, Human Resources, Planning, and other departments to ensure accurate employee data flow and maintenance.
• Send completed payroll packages, including signed payroll reports, MPFs, ARFs, and payroll discrepancy documentation, to the Payroll Department.
• Follow up on missing or late documentation, pay discrepancies, and roster changes.
• Coordinate with Payroll on Mondays to ensure payroll processing and reporting can proceed once exceptions are cleared.
• All other tasks as requested by department managers and/or the General Manager

Safety, Security and Compliance

All employees have a responsibility and duty while at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Minimum 18 years of age.
• High school diploma or equivalent.
• Minimum two to three years of progressive experience in payroll, timekeeping, or administrative roles in a fast-paced environment.
• Proficiency in Microsoft Office with expert Microsoft Excel skills.
• Demonstrated experience using the Kronos Time Tracking System, including advanced functions.
• Experience producing weekly and monthly reports.
• Ability to analyze, identify trends, and resolve complex attendance and payroll discrepancies.
• Strong organizational, analytical, and time-management skills.
• Excellent written and verbal communication skills in English.
• Ability to work independently with minimal supervision and meet tight deadlines.
• Flexible availability to work variable shifts, including weekends and holidays, and at multiple locations.
• Ability to lift, push, or move up to 25 pounds.

Knowledge, Skills, and Abilities

• Ability to learn quickly and adapt to changing operational needs.
• Strong interpersonal skills with the ability to build effective working relationships.
• Ability to follow oral and written instructions and seek clarification when needed.
• Ability to multitask while maintaining a high level of accuracy.
• Professional, personable demeanor with a strong customer-service mindset.