The Buehler's Tipped Server is the face of Buehler's as they interact directly with our customers. The Tipped Server's sole responsibility is to ensure that our loyal customers have an exceptional dining experience each and every time they choose to dine with us. To deliver this exceptional service, the Tipped Server works closely with the Food Service teams to ensure that each meal is delivered to the customer in a timely manner. One of our company strategies is to become the Best in Food Service and that starts with one meal at a time.Our Food Service teammates love the challenge of providing exceptional service as we strive to become the Best in Food Service.A typical day for a Tipped Server may include:
Seating our customers as they enter the restaurant in a timely mannerGreet warmly each customer and take their drink order in a timely mannerAssist customers in their order selection as well as anticipate additional items they may want (ex. drink, salad, sandwich, dessert, etc.)Total customers bill correctlyWork closely with BOH Line Cooks to ensure the customer's order is 100% correct and served in a timely mannerEnsure the tables are cleaned promptly after customers leave and assist as neededResponsible for pre-bussing and bussing tablesAssist with mentoring and training new employeesEnsure the dining room is spotless - table, floors, walls - everythingFollow procedures for keeping yourself, our customers, and coworkers safeUphold Buehler's policies regarding a workplace free of harassment, bullying and discriminationSet-up and closing dining room routinesIn some locations, assist with Community Room duties, as assignedAs part of the Food Service team, there may be times when your assistance is needed in BOH or our Catering Department. These responsibilities may include:Assist BOH as needed with food prep including operating the grill, fryers and related equipment
Set-up, organize, prepare food using established production procedures and systems if neededComply with sanitation, health and personal hygiene standards, and housekeeping to keep the work area cleanObserve proper food handling techniquesStore food properly and safely, mark the date and itemWork at our catered events as set up, server, bartender, tear down or any other role needed
Other duties as directed or assigned to support total store operations
We think you'd be great for this role if you embody the 6 Characteristics of a great Buehler's teammate:People Minded
Enjoy working in a teamwork environment with respect and fairness towards othersValue positivity and friendliness
Customer Minded
Enjoy serving our customers and making each meal specialHave great customer service skills, especially great communication skills
Product Minded
Have at least a minimal understanding of food preparationServe quality food with great presentation
Stable Minded
Manage stress and keep your composure when it gets busy during the lunch or dinner rush, during special holidays (Mother's Day, Father's Day and many others) as well as preparing for large or multiple catered events
Detail Minded
Work with minimal supervision while being highly productiveAble to organize and prioritize duties quickly
Open Minded
Value being dependable, reliable and flexible with your schedule to accommodate customer demandAccommodate staffing needs by having a flexible schedule and the ability to work weekendsUnderstand that this is not designed to cover all the duties that are required, and there may be changes to your duties or responsibilities without notice
Our legal team wants you to know what's required for this role:
Minimum age requirement 16-18 (unable to serve beer, wine or alcohol); 19 years of age (to serve beer and wine); 21 (to serve alcohol)Able to meet the requirements to occasionally stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50# and occasionally 80#Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures; and can do simple math problemsAble to work within our deli/kitchen environment that includes equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives…so frequently you will be exposed to heat, steam, fire and noise
Reasonable accommodations may be made to enable individual with disability to perform the essential functions
Additional Information:
Non-exempt Hourly positionMust be available to be scheduled 10+ hours a week, including nights and weekends, based on department needs.
Extra Awesome:Previous Tipped Server experience or familiarity with food service operations but not required. We are always excited to train a new teammate!
| Location | Canton, OH |