Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center.
Job Duties Include:
Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
Provide excellent customer service in person, on the phone and in email communications.
Proactively work to resolve customer questions and sell tires.
Document customer information, sales, issues and returns as required.
Follow up with customers as needed.
Follow all policies and procedures as outlined by management.
Minimum Qualifications
High School graduate or equivalent required (college degree preferred).
Minimum of six months of customer service and/or call center experience.
Ability to work on Saturdays is required.
Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
Computer proficiency required, including knowledge in Microsoft Excel.
Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
Must demonstrate good organizational and written and oral communication skills.
Ability and willingness to keep work station and customer reception areas neat and clean are required.
References will be checked.
Background check will be performed.
About Champtires
Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.
Job Type: Full-time
Pay: From 22.00-25.00 per hour+commission opportunities.
Expected hours: 40+ per week
Benefits:
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Life insurance
Schedule:
8 hour shift
Day shift
Monday to Saturday
Ability to Commute:
West Mifflin, PA 15122 (Required)
Work Location: In person
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Numbers & Facts
Location
West Mifflin, PA
Salary
$22–$25 Per Hour
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Skills
Analysis Skillsunmatched
Background Investigationunmatched
Call Centersunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Dental Insuranceunmatched
Housekeeping/Cleaningunmatched
Industry/Trade Analysisunmatched
Microsoft Excelunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Writing Skillsunmatched
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