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Title Assistant

Workway

Phoenix, AZ

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JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Calculators, Communication Skills, Copying Machines, Customer Relations, Customer Support/Service, Driver's License, Fax Machines, Financial Services, Fortune 500 Customers, Health Plan, Insurance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Office Equipment, Order Processing, Organizational Skills, Product Documentation, Real Estate, Research Skills, Tax Returns, Telephone Skills, Time Management
LOCATION
Phoenix, AZ
POSTED
4 days ago
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Title Assistant opportunity with the nation's leading provider of title insurance and transaction services, known for financial strength, stability, and a culture of innovation. Joining the client means being part of a Fortune 500 company that values growth, collaboration, and making an impact in the real estate and financial services industries.

The Title Assistant is responsible for assisting Title Examiners in the production and maintenance of title insurance products, including setting up new orders, ordering and distributing tax certificates, preparing revisions, producing Ownership & Encumbrance reports, and supporting internal and external customers.

Your specific duties will include:
  • Assist Title Examiners in producing accurate, professional, and timely title insurance products, including Ownership & Encumbrance (O&E) reports.
  • Set up new orders and assist with the preparation, revision, maintenance, and distribution of title products and related documentation.
  • Order, process, and send tax certificates and additional supporting documents as required.
  • Monitor deadlines and communicate proactively with management and stakeholders regarding delays or revised completion timelines.
  • Produce verbal and written Ownership & Encumbrance (O&E) reports.
  • Maintain a high level of accuracy and quality in all title-related work products.
  • Answer incoming department phone calls, conduct research when necessary, and assist clients directly or route inquiries to Title Examiners or Title Officers.
  • Provide outstanding customer service to internal and external clients.
  • Assist with special key accounts and support the resolution of client concerns in coordination with management.
Required qualifications for the position include:
  • High School Diploma or equivalent.
  • 4–6 years of experience in title services or a related customer-facing industry.
  • Intermediate proficiency with Microsoft Word, Excel, and Outlook.
  • Excellent customer service, communication, and organizational skills.
  • Proficiency using standard office equipment, including fax machines, copiers, and 10-key calculators.
  • Valid driver's license and current automobile insurance if driving duties are required.
Preferred qualifications for the position include:
  • Some college-level education.
  • Experience preparing Ownership & Encumbrance (O&E) reports.
Pay Rate: $29.15 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

#TitleAssistant #TitleInsurance #EscrowSupport #RealEstateOperations #AdministrativeSupport #CustomerService #MicrosoftOffice #PhoenixAZ

About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/

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