Banking Services, Communication Skills, County Ordinances, Customer Support/Service, Detail Oriented, Document Management, Documentation Review, Financial Services, Insurance, Loan Processing, Loan Servicing, Maintain Compliance, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Payment Posting, Payment Processing, Performance Metrics, Problem Solving Skills, Process Improvement, Service Level Agreement (SLA), State Laws and Regulations, Systems Maintenance, Time Management, Transaction Processing/Management
Job Title: Title Clerk
Location: Plano, TX (Hybrid- up to 4 days in-office)
Pay: $18/hour
Employment Type: Long-term temp to hire
Schedule: Monday-Friday 7:00 AM - 3:30 PM
Summary
The Title Clerk supports loan servicing and vehicle title operations in a fast-paced financial services environment. This role is responsible for processing transactions, managing title documentation, updating accounts, and ensuring compliance with service-level expectations. The ideal candidate is detail-oriented, adaptable, and comfortable handling high-volume administrative work.
Responsibilities
- Process loan and lease payments accurately and within required turnaround times
- Manage vehicle title processing from setup through release
- Complete account servicing activities, including account updates, credit disputes, and documentation review
- Partner with internal departments and third-party vendors to resolve title and servicing issues
- Monitor workflow to ensure SLA and KPI targets are met
- Identify and escalate operational issues for timely resolution
- Support process improvement initiatives and system updates
- Perform additional duties as assigned
Qualifications
- Previous experience in financial services, banking, insurance, title processing, or a related administrative environment preferred
- Experience with transactional processing, payment posting, or account servicing is a plus
- Ability to work in a metrics-driven environment with SLA/KPI goals
- Strong attention to detail and ability to maintain accuracy in a compliance-focused setting
- Excellent organizational and communication skills
- Proficiency with Microsoft Office, including Excel, Outlook, and Word
- Ability to manage multiple priorities in a fast-paced environment
- High school diploma or equivalent required
Why Apply?
- Stable Monday-Friday schedule
- Hybrid work environment
- Long-term opportunity with potential for permanent hire
- Gain experience with a leading financial services organization
- Collaborative team environment
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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Ultimate Staffing Services