Werner Hyundai & Werner Kia is looking for a detail-oriented, organized, and customer-focused Title Clerk to join our growing team. In this role, you will be responsible for ensuring the accuracy, compliance, and timely processing of automotive titles. Your expertise will help streamline transactions, support our dealership operations, and provide a seamless experience for our customers.
Title & Registration
- Process all title and registration paperwork, including in-state and out-of-state transactions
- Verify ownership documents, lien information, and sales tax details
- Prepare and submit DMV documents in compliance with state regulations
- Monitor and report outstanding title work and resolve any delays or missing documentation
- Communicate with DMV offices, financial institutions, and customers to address title or lien issues
- Maintain accurate vehicle inventory records and compliance logs
- Collaborate with sales, finance, and service departments to correct discrepancies and streamline workflows
- Ensure compliance with all dealerships, state, and federal regulations related to billing and title processes
- Accurately review, process, and file title documents in compliance with state regulations and company policies.
- Communicate clearly and professionally with customers, lenders, and state agencies to resolve title or tag-related inquiries.
- Maintain accurate and organized records of all title transactions for quick retrieval and audit purposes.
- Proactively identify and resolve discrepancies in title documentation to prevent delays or errors.
- Support the dealership team with additional administrative tasks as needed.
Qualifications
- Previous experience in automotive title and tag processing required.
- Working knowledge of Dealer DMV preferred.
- Strong attention to detail with the ability to manage multiple priorities effectively.
- Excellent communication and customer service skills with a professional, approachable demeanor.
- Proficiency with standard office software (Microsoft Office, Google Workspace, etc.) a plus.
- Minimum 2+ years of experience in automotive billing and title work at a dealership
- Strong understanding of DMV title processing procedures and state-specific requirements
- Proficiency in dealership software such as CDK
- High attention to detail and accuracy in data entry and documentation
- Excellent organizational, communication, and problem-solving skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
Full-time position; may require occasional overtime during month-end or high-volume periods
Compliance, and timely processing of automotive titles. Your expertise will help streamline transactions, support our dealership operations, and provide a seamless experience for our customers.