Title Clerk

 Driven to be the Best  

People. Performance. Purpose.  

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. 

The Title Clerk Associate will regularly perform a variety of administrative tasks to contribute to the timely and accurate processing of inbound and outbound titles of Avis rental fleet vehicles by signing and notarizing documents as required.  Performing data entry tasks is also required. This associate will provide administrative assistance in other Field Administration departments as determined by the Supervisors and Manager.

 What You’ll Do: 

• Process the title pull for the Avis and Budget rental vehicle fleet for vehicle disposition, this associate executes titles based upon sales at automobile auctions and dealers’ sale platforms for vehicles that are selling or have sold.  
• Daily use of several different computer applications is critical for this associate to determine the current status of many overdue or missing titles. 
• Physically opening arriving mail, coordinating with DMV offices across the United States, and contacting field units for assistance, all fall within the scope of this position. 
• Contributes to processing inbound and outbound titles by performing bar coding, title research and execution, and audit functions. 
• Must adhere to very specific, state provided guidelines and instructions when completing title executions.  
• Daily title research on titles returned by dealers and auctions          
• Research and resolve Zendesk/VAB titles tickets
• Processing and sending title documents
• Process and log incoming titles from title storage
• Researching lost titles and performing administrative/clerical tasks
• Other duties as assigned

Perks You’ll Get: 

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions.
• Full training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We’re Looking For: 

• High School Graduate
• Customer service, Data entry, DMV experience and/or knowledge of DMV
• policies/procedures helpful.
• Basic telephone skills used in a professional environment to provide exceptional customer service to all customers is required. 
• working knowledge of the following computer applications/programs:
• Microsoft Outlook
• Microsoft Excel
• Microsoft Access
• Wizard (Avis/Budget application)
• Title Tracking (Avis/Budget application)

The hourly starting salary for this position is $18.41 hourly. This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].

Who We Are: 

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. 

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. 

Virginia Beach

Virginia

United States of America