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Title Processor

Prosum

Phoenix, AZ

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Software, Computer Systems, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Organizational Skills, Presentation/Verbal Skills, Time Management, Writing Skills
LOCATION
Phoenix, AZ
POSTED
30+ days ago
Title Processor Overview
We are seeking detail-oriented and customer-focused Title Processors to join our client's growing operations team in Tempe, AZ. This role is ideal for candidates with strong data entry, administrative, or customer service experience who are comfortable working in a fast-paced, process-driven environment.

The position offers extensive on-the-job training, including state certification support. Successful employees who complete certification and demonstrate strong performance during the contract period will have the opportunity to convert to full-time employment.

Candidates with prior dealership title clerk experience are highly encouraged to apply.
Responsibilities
  • Review and process vehicle title and registration transactions
  • Compare uploaded documents against system data for accuracy and completeness
  • Approve transactions when documentation meets requirements
  • Return incomplete or incorrect transactions to customers with clear explanations of issues
  • Respond to customer questions via phone and email
  • Escalate unresolved questions or issues appropriately
  • Learn and follow title and registration procedures across multiple states
  • Navigate and work within several computer systems and applications simultaneously
  • Maintain accuracy and productivity while performing repetitive processing tasks
Required Qualifications
  • Comfortable using computers and multiple software programs
  • Strong attention to detail and accuracy
  • Good written and verbal communication skills
  • Ability to handle repetitive work with consistency
  • Strong organizational and time management skills
  • Customer service mindset with professional communication skills
  • Ability to learn new systems and processes quickly
Preferred Qualifications
  • Experience in data entry, administrative support, or customer service roles
  • Previous experience as a dealership title clerk is highly preferred
  • Experience handling vehicle title or registration documentation is a plus

About the Company

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Prosum

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