What to ExpectTesla is seeking a Title Specialist within the Used Car Operations business. This team is responsible for ensuring seamless title transfers for all acquired vehicles across North America.As a Title Specialist, you join a large and highly effective team tasked with efficiently and accurately processing all vehicle title transfers. This complex and administrative role requires high agency, a detailed and organized mindset, excellent communication skills, positive and collaborative attitude, and a track record of excelling in a high-volume administrative role. You learn fast, take directions well, maintain a hyper-focused workflow, and are highly organized. Title Specialists are the core of the team and keep the entire trade-in and used vehicle business turning.What You'll DoEfficiently process administrative tasks for mail and vehicle title transfers, including opening mail, organizing, scanning, filing, reassigning, and shipping documentsIdentify, log, and resolve title or document issues by following up on actions, researching internal/external databases, and ensuring completion while upholding state and federal compliancePhysically reassign ownership on state‑specific vehicle titles with zero errors and complete DMV applications for duplicates, corrections, and title brandsDocument tasks, notes, and log productivity metrics in internal databases while navigating systems to gather additional data from vendors as neededOrganize and package titles daily for shipment to auctions or buyers, maintaining an expert‑level understanding of the team's filing system and vendor shipment matrixManage multiple administrative tasks throughout the day, keep an organized and tidy workstation, while staying focused to meet productivity targets (e.g., tasks per hour)Monitor emails and chat channels throughout the day for team updates and review and implement key changes requested with accuracy and immediacyWhat You'll Bring3+ years of professional experience, preferably in a highly administrative roleBachelor's degree preferredPrior experience in an administrative and/or compliance related role, DMV/dealership, or vehicle registration/titling is requiredHigh agency, attention to detail, organization, and excellent verbal and written communicationMust be able to read/write English clearly and legiblyIntermediate experience with Microsoft Office Suite (Excel, Outlook, Word, Teams)Notary designation is required but can be obtained after hire (paid by Tesla)Compensation and BenefitsAlong with competitive pay, as a full‑time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily‑building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High‑Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort‑term and long‑term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack‑up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program#J-18808-Ljbffr