Title: Tivoli Automation Consultant Location: Remote (Must be based in US) Duration: 10 months Rate: All-Inclusive
Rate: $43/hr
Overview
Supports day-to-day Tivoli operations by monitoring alerts, executing runbooks, performing basic troubleshooting, and escalating issues appropriately to help maintain stable and reliable services. This role is intended for non-incumbent candidates with foundational Tivoli administration and operations experience.
Description
Monitor Tivoli dashboards, queues, and alerts; perform initial triage and create incident tickets with accurate categorization and impact assessment.
Execute documented runbook procedures, including service restarts, agent checks, job reruns, and basic backup restores, following approved operational processes.
Validate Tivoli agent health and connectivity; assist with basic installations and upgrades under guidance and document results.
Maintain event and alert hygiene by acknowledging, investigating, and closing alerts while ensuring proper alert-to-ticket correlation.
Support job scheduling and workload automation activities by monitoring job failures, rerunning jobs, validating dependencies, and communicating status updates.
Assist with backup operations by reviewing scheduled backup results, investigating common failures, and supporting routine restore requests.