Call Centers, Communication Skills, Customer Support/Service, Data Entry, Insurance, Orthopedics, Patient Assessment, Physical Therapy, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Time Management, Writing Skills
Overview
The Orthopaedic Center, is looking for a highly motivated PT Office Floater. This opening is a full-time position averaging 40 hours per week. The Office Floater will perform an array of duties including, but not limited to, insurance verifying for assigned physical therapy clinics, working in the call center assisting with answering a high volume of incoming phone calls, and greeting and assisting with check-in and check- out duties of patients presenting for appointments. The Office Floater must be able to communicate effectively with patients, TOC physicians and staff.
Qualifications
Education required: HS/GED
Experience: Knowledge of data entry and Excel preferred
Additional Skills:
- Ability to communicate professionally, both oral and written for clear, legible messages
- Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
- Must be able to use arms, hands and fingers skillfully
- Must be agile and able to work efficiently in space limited areas
- Consistently work at a productive pace
- Must readily adapt to frequent schedule changes
- Ability to work under pressure and meet deadlines
- Strong customer service skills and problem solving
- Outstanding organizational, verbal and writing skills
- Independent and highly motivated
- Initiative and self-discipline
- Proven positive, "teamwork" attitude in work history
H
Huntsville Memorial Hospital