TOM TAI-E Technician, Mid-West-TAI

Amazon.com Inc

IA

JOB DETAILS
SKILLS
Automation, Computer Hardware, Detail Oriented, Identify Issues, Instrumentation, Operating Systems, Operations Management, Organizational Skills, Process Development, Process Improvement, Process Validation, Software Administration, Systems Maintenance, Technical Support, Testing, Time Management
LOCATION
IA
POSTED
22 days ago

Amazon's North America Transportation Operations Management (TOM) Automation Implementation and Execution (TAI-E) team is looking for Technicians who want to create a best-in-class network and maintain sustainable yard systems within Amazon Transportation Services.

This hourly position will support TOM leaders in maintaining and troubleshooting systems and technology related to the yard as well as process validation in relation to the systems used by the field teams. As a TOM Technician, you will support initiatives to innovate and implement automated solutions to drive operations excellence in the transportation space. A successful candidate will be highly organized, extremely detail-oriented, self-motivated, capable of handling confidential information, and responding effectively to changing workloads and priorities.

As a TOM Technician, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer and electronic hardware and, operating systems, and software used in TOM managed yards. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

Key job responsibilities

  • Align with the operations team to understand the tools and systems that are not working correctly and remedy as appropriate
  • Take ownership of all existing systems and technology that are part of TOM gate and yard operations as well as approved systems that have not yet been implemented at your respective site
  • Provide tech support on tools such as ALPR and other Gate and Yard Technologies
  • Monitor processes through systems and technology to identify deviation from standard work
  • Pilot test updates to exiting tools and implementation of new hardware, software, cameras, and computer instrumentation
  • Deep dive and identify process improvement opportunities in using the yard and gate technology effectively to help the TOM team be more efficient and reduce process time
  • Manage and communicate any system performance issues
  • Flexibility to travel up to 50% within a 50-mile radius from your home location
  • Ability to move up to 49lbs as well as stand and walk during 10-12 hours at a time with or without reasonable accommodation shifts lasting up to 12 hours

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles