Tool Rental Technician

Job Description

Position Purpose:

Provide outstanding service to ensure efficient day-to-day operation and maintenance of equipment in the Tool Rental department, making sure that available equipment is reliable and properly maintained.

Major Tasks, Responsibilities & Key Accountabilities:

• Performing preventive maintenance on tools. Diagnosing problems with tools and making necessary repairs. Keeping work area clean and organized
• Forecasting and maintaining an adequate inventory of parts for repair. Using information from manuals, vendors, etc., to help diagnose problems and restore equipment
• Returning returned tools by cleaning, inspecting, and preparing tools for rental by other customers
• Ensuring tools are repaired and available for rental in a timely manner while keeping costs to a minimum
• Processing tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return, etc.)
• Training Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools
• Acting as Sales Associate on the floor
• Nature and Scope:
• Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
• The warehouse environment can be dusty and noisy
• Doors are frequently open, causing drafts and interior temperature changes
• Floors around work area may become slippery during wet weather conditions
• May have to handle merchandise and work with tools with sharp edges
• Passing forklifts emit gas fumes
• Tools, supplies and related merchandise may contain hazardous materials
• Environmental Job Requirements:

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable

Travel:

Typically requires overnight travel less than 10% of the time