Tooling & Inventory Technician (Field-Based)

PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping.

As our customers’ business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduces overspending & overhead and brings our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way.

This role combines inventory management, light technical troubleshooting, and customer support within industrial and manufacturing environments. As a Tooling & Inventory Technician, you will play a key role in supporting our customers’ manufacturing operations by ensuring their tool and MRO vending systems are fully stocked, functional, and reliable.

We provide training to help you confidently install, maintain, troubleshoot, and repair industrial vending machines located at customer facilities. While many issues can be handled remotely, this role also includes onsite visits for installations, inventory replenishment, and hands-on service.

This is a hands-on, field-based role ideal for someone who enjoys problem-solving, staying organized, and working independently while supporting customers.

Why join the PTSolutions Team?

• First Shift and No Weekends!
• Paid Holidays, Paid Vacation, and Attendance Awards
• Competitive Pay with Overtime eligibility
• Growth opportunity locally & nationally (we promote from within!)
• Tuition Reimbursement
• 401(k) with Company Match
• PPO Medical, Vision, and Company Paid Dental
• Company Paid Short Term Disability, Long Term Disability, Life Insurance, EAP
• Voluntary Employee/Spouse/Child Life Insurance; Accident, Hospital Indemnity, Critical Illness Insurance
• Check out our website for more information! https://www.pts-tools.com/

If your experience aligns with the description below and you’re ready to be a part of a growing team and a true partner to our customers, then click Apply Now!

POSITION RESPONSIBILITIES:

Inventory & Logistics

• Maintain accurate inventory levels across customer vending machines
• Replenish stock based on usage data and customer demand
• Pick, pack, and prepare products for delivery or restocking
• Receive, sort, and organize incoming materials

Technical Support (Training Provided)

• Set up, program, and troubleshoot industrial vending machines
• Monitor machine performance remotely and resolve issues
• Perform onsite installation, maintenance, and repairs as needed

Customer Support

• Respond to service requests and create/log service tickets
• Communicate with customer teams in a professional and timely manner
• Coordinate with sales and account teams to improve service and product offerings

This position is a strong fit if you:

• Have experience in inventory, warehouse, or tool crib environments
• Enjoy hands-on work with some technical troubleshooting
• Are comfortable working independently and managing your own schedule
• Like a mix of physical work and customer interaction
• Want to grow within an industrial, supply chain, or technical service role

Required Qualifications

• Age 21+ (company vehicle use)
• Valid driver’s license with a clean driving record
• High School Diploma or GED
• Basic computer skills (Windows, Outlook, Excel, Teams)

Preferred Experience

• Inventory management, warehouse, or stock control experience
• Experience in manufacturing, industrial supply, or machine shop environments
• Familiarity with tools, PPE, or MRO products
• Experience with inventory systems, ERP, or vending/VMI platforms
• Field service or route-based work experience

What Success Looks Like

• You keep machines fully stocked and running without issues
• Customers trust you and rely on your responsiveness
• You stay organized and handle multiple priorities effectively
• You solve problems quickly with minimal supervision

Additional Details

• Travel: ~20% (local, using company vehicle)
• Work Environment: Combination of warehouse, field service, and customer sites

This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company.

This position is based in our facility, so only candidates residing in the area will be considered. Must be authorized to work in the United States.

Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.