Total Compensation Benefits Manager

Total Compensation Benefits Manager

Salary

$85,853.00 - $153,631.00 Annually

Location

Melvin Municipal Office Building (MMOB) 300 West Washington Street, Greensboro, NC

Job Type

Active Full-Time

Job Number

05414

Department

People and Culture

Division

Benefits/Wellness

Opening Date

06/24/2026

Closing Date

7/11/2026 11:59 PM Eastern

• Description
• Questions

Description

Shape the Employee Experience Where People Thrive.

Design innovative benefits strategies, elevate employee well-being, and help create a workplace where employees thrive

The City of Greensboro is seeking an experienced, strategic, and people-centered Total Compensation Benefits Manager to lead the Citys comprehensive employee benefits programs. This leadership role is ideal for an innovative professional who is passionate about enhancing the employee experience through data-informed decision-making, strategic planning, and exceptional service delivery. The successful candidate will serve as a trusted advisor to leadership while developing benefits programs that support employee wellness, organizational sustainability, and long-term workforce success.

Why Greensboro?

At the City of Greensboro, youll join an organization committed to being one of the most desirable mid-sized cities in the Triad area, investing in its people, fostering innovation, and building a resilient future for generations to come. Your work will directly impact the employees who serve our residents every day.

About the Department:

The People & Culture Department serves as a strategic partner to employees, leaders, and departments across the City of Greensboro. We are committed to cultivating an inclusive, people-centered workplace where employees are empowered to thrive and contribute to shaping an exceptional community. Our work supports the Citys mission of building an inclusive future with equitable opportunities, safe neighborhoods, and a high quality of life for all residents. We value collaboration, transparency, service excellence, and continuous improvement in everything we do.

Why Youll Love Working With Us:

• Lead strategic initiatives that directly impact employee well-being
• Shape the future of Total Rewards for a workforce that serves the Greensboro community
• Use data analytics to drive meaningful organizational outcomes
• Lead innovative wellness initiatives that improve employee engagement
• Work in a collaborative, mission-driven environment
• Build relationships across departments and influence organizational strategy
• Help create a workplace where employees feel valued, supported, and empowered

About the Role:

The Total Compensation Benefits Manager provides strategic leadership and oversight for the Citys employee benefits programs, wellness initiatives, and vendor partnerships while ensuring programs remain competitive, fiscally responsible, and aligned with employee needs.

Key Responsibilities:

• Provide strategic leadership for all employee benefit programs and total rewards initiatives
• Evaluate, recommend, modify, and enhance benefit offerings to meet workforce needs
• Monitor benefit plan performance, utilization trends, and financial outcomes
• Develop annual premium forecasts for medical and dental insurance plans
• Analyze data to identify cost-saving opportunities and improve benefit plan effectiveness
• Oversee contracts and relationships with third-party benefits administrators and vendors
• Interpret, develop, and update benefit policies and procedures
• Develop and deliver presentations, training programs, and educational resources
• Lead and oversee the Citys employee wellness program, including participation strategies, marketing efforts, and outcome measurement
• Support annual budgeting processes through benefit forecasting and financial analysis
• Build collaborative partnerships with departments across the organization
• Proven experience working with executive leadership, senior administrators, and elected officials on benefits-related matters
• Ensure programs remain compliant with applicable regulations and industry best practices

Additional Position Details:

The ideal candidate will demonstrate:

• Strong strategic thinking and analytical abilities
• Excellent verbal and written communication skills
• Exceptional relationship-building and collaboration skills
• The ability to influence and engage stakeholders at all levels of the organization
• High levels of integrity, professionalism, and confidentiality
• Strong presentation and facilitation abilities
• Experience utilizing data to drive decision-making and organizational outcomes
• The ability to effectively interact with diverse populations

Compensation and Benefits:

The full salary range is $85,853.00 -$153,631.00, The hiring salary is commensurate with experience. As a City employee, the Total Compensation Benefits Manager participates in the North Carolina Local Governmental Employees' Retirement System (NCLGERS), which includes a 6% pre-tax employee contribution and a City-funded employer contribution, with vesting after five years.

Availability Expectations: Monday-Friday 8:00 am - 5:00 pm

Supplemental retirement savings opportunities include participation in a 401(a) plan with a 3.25% City contribution based on base salary, as well as 457 / Roth 457 and 401(k) / Roth 401(k) plans. Learn more about the City's generous benefits package by clicking HERE

Call to Action

Join a team that believes people are our greatest asset and help shape the future of work at the City of Greensboro. The City of Greensboro is committed to creating an inclusive workplace and welcomes applicants from all backgrounds, experiences, and perspectives.

Qualifications

Minimum Qualifications:

• Seven (7) or more years of progressively responsible experience in benefits administration, including the development, implementation, analysis, and administration of comprehensive employee benefit programs.
• Two (2) or more years of supervisory or people leadership experience, including directing work, coaching and mentoring staff, conducting performance evaluations, providing employee development opportunities, and managing performance expectations.
• Demonstrated experience leading cross-functional strategic initiatives that require collaboration, consensus-building, and engagement with a diverse group of internal and external stakeholders.
• Experience serving as a trusted internal consultant or advisor, providing subject matter expertise, strategic guidance, and recommendations to leadership, managers, and organizational partners.
• One (1) or more years of experience utilizing Human Resources modules within an Enterprise Resource Planning (ERP) system, including data management, reporting, analysis, and process optimization.

Preferred Qualifications:

• Bachelors Degree or higher with a specialization in Public Administration, Business Administration, Human Resources
• Proven experience working with ERP systems, specifically focusing on HR modules (Infor Software experience a plus)

Requirements

Requirements:

• Resumes and cover letters must be uploaded with the application

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• Juris Doctorate

02

How many years of progressively responsible experience in benefits administration do you have? Including the development, implementation, analysis, and/or administration of comprehensive employee benefit programs. Experience must also be reflected in the duties/work section of the application.

• No experience
• Less than 1 year
• 1 or more years but less than 2 years
• 2 or more years but less than 4 years
• 4- 6 years of experience but less than 7 years
• 7-9 years of experience but less than 10 years
• 10 or more

03

Briefly describe your progressively responsible (company name, title of position at the time) experience in benefits administration. Including the development, implementation, analysis, and/or administration of comprehensive employee benefit programs. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

04

How many years of supervisory experience do you have that include directing work, coaching and mentoring staff, conducting performance evaluations, providing employee development opportunities, and managing performance? Experience must also be reflected in the duties/work section of the application.

• No experience
• Less than 1 year
• 1 or more years but less than 2
• 2 or more years but less than 4
• 4-6 years of experience but less than 7 years of experience
• 7-9 years of experience, but less than 10 years of experience
• 10 or more years of experience

05

How many years of experience do you have managing/leading cross-functional strategic initiatives that require collaboration, consensus-building, and engagement with a diverse group of internal and external stakeholders? Experience must also be reflected in the duties/work section of the application.

• No experience
• Less than 1 year
• 1 or more years but less than 2
• 2 or more years but less than 4
• 4-6 years of experience, but less than 7 years of experience
• 7-9 years of experience but less than 10 years of experience
• 10 or more years of experience

06

Briefly explain your experience (company name and title at the time) managing/leading cross-functional strategic initiatives that require collaboration, consensus-building, and engagement with a diverse group of internal and external stakeholders. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

07

How many years (company name and position title at the time) serving as a trusted internal consultant or advisor, providing subject matter expertise, strategic guidance, and recommendations to leadership, managers, and organizational partners? .

• No experience
• Less than 1 year
• 1 or more years but less than 2
• 2 or more years but less than 4
• 4-6 years of experience, but less than 7 years of experience
• 7-9 years of experience, but less than 10 years of experience
• 10 or more years of experience

08

Please indicate the appropriate level of experience you have using Human Resources modules within an Enterprise Resource Planning (ERP) system, including data management, reporting, analysis, and process optimization. Experience must also be reflected in the duties/work section of the application.

• No experience
• Less than 1 year
• 1 or more years but less than 2
• 2 or more years but less than 4
• 4 - years of experience, but less than 7 years of experience
• 7-9 years of experience but less than 10 years of experience
• 10 or more years of experience

09

Briefly describe your experience (company name and position title at the time) in utilizing Human Resources modules within an Enterprise Resource Planning (ERP) system, including data management, reporting, analysis, and process optimization. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

10

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov