Administrative Skills, Analysis Skills, Benchmarking, Budgeting, COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Claims Processing, Communication Skills, Compensation Analysis, Compensation and Benefits, Continuous Improvement, Cost Analysis, Customer Support/Service, Decision Support, Dental Insurance, Documentation, ERISA (Employee Retirement Income Security Act of 1974), Federal Laws and Regulations, Health Plan, Human Resources, Human Resources Analytics, Industry Standards, Leadership, Life Insurance, Market Trend Analysis, Metrics, Multitasking, Philosophy, Presentation/Verbal Skills, Regulatory Compliance, Regulatory Requirements, Reporting Skills, State Laws and Regulations, Strategic Planning, Systems Maintenance, Time Management, Vision Plan, Writing Skills