Tourism Program Specialist 2

Tourism Program Specialist 2

Salary

$35,702.00 - $61,628.00 Annually

Location

Morgan County, WV

Job Type

Full-Time Permanent

Job Number

NR26-85 PSA

Department

Commerce - Natural Resources

Opening Date

09/17/2026

Closing Date

10/4/2026 11:59 PM Eastern

LOCATION OF VACANCY

MORGAN

Civil Service Type:

Classified-Exempt - This Position is Not Covered Under the DOP Merit System

• Description
• Benefits
• Questions

Nature of Work

Parks and Recreation/Cacapon Resort State Park Under the general supervision of Cacapon Resort State Park leadership team, the Tourism Program Specialist 2 (Working Title: Golf Director) performs advanced level managerial work, overseeing and coordinating all Golf Pro Shop operations at Cacapon Resort State Park. The Golf Director position requires self-motivation and the skills necessary to work under limited supervision in day-to-day functions. Facilities overseen by the Golf Director include a Pro Shop, 18-hole golf course, driving range, practice facilities, and golf cart rentals. The Golf Director must possess and employ a thorough and professional knowledge of all facets of Cacapon Resort State Parks Golf Course operations including, but not limited to, retail golf shop operations, golf business management, golf marketing, and customer relations.

The Golf Director will work to develop and market the resorts golf programs to boost both local and tourist use of the course. The Golf Director will foster a cooperative and mutually beneficial relationship between the Pro Shop and other internal resort departments such as Maintenance, Conference Services, Lodge Front Desk, and Food and Beverage. The Golf Director works closely with the resorts Capitol Grounds Manager to ensure proper upkeep of the Golf Course Grounds. The Golf Director may work with golf consultants on specific issues regarding maintenance and operations of the course at Cacapon Resort State Park.

The Golf Director personally procures and markets Cacapon golf merchandise for retail sales at the Pro Shop, as well as ensuring compliance with all purchasing and revenue reporting policies as outlined by the WV State Parks Retail Merchandising Manager. The Golf Director is responsible for overseeing all Golf Course staff including but not limited to interviewing, hiring, scheduling, training, evaluating and disciplining staff. The Golf Course Director oversees correspondence from the Golf Pro Shop to park leadership and will periodically complete reports as required. The Golf Director maintains monthly golf cart gas and oil inventories, as well as correspondence with the golf cart rental contract with the current state contract holder. The Golf Director oversees ensuring all rental agreements with Pro Shop guests are completed accurately and kept on file.

The Golf Director is required to utilize numerous computer software programs to process payroll, scheduling of subordinates, generate reports and ensure proper digital correspondence. The software includes but is not limited to: Google Workplace Suite, Camplife, Golf Now, and UKG Pro. The Golf Course director is responsible for managing the Cacapon Golf Volunteer program.

Overnight travel and/or a varied work schedule, including evenings, weekends, and holidays may be required. The Golf Director may be subject to work callback on short notice. The Golf Director is subject to all applicable DOP, DNR, and Park Policies. Must possess a valid Drivers License. Performs related work as required. Regular attendance is required.

Minimum Qualifications

Training: Bachelor's degree from an accredited college or university.

OR

Substitution: Additional experience as described below may substitute for the required training at a rate of one (1) year of experience for every thirty semester hours of training.

AND

Experience: Four (4) years of full-time or equivalent part-time paid experience in travel promotion, marketing, operations, management, or sales for a travel-related hospitality business, hotel, conference center, in a parks and recreation setting, or state government.

OR

Substitution: One (1) year of the required experience will be waived if the Bachelor's degree is in tourism, marketing, parks and recreation, or a related field.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

01

Type information about any college degrees, business school, vocational training or licensure here. You may also enter information about certification of ordination or ecclesiastical commission by an endorsing body or denomination here. Be as accurate as possible. This information will be used to determine your qualifications. For each entry, include details such as the degree, certificate or licensure earned, major/field of study, dates attended/graduated, and the name of the institution. Use the following examples as a guide:

• Degree: Bachelor of Science in Business Administration (Accounting) 12/09/2023 West Virginia State University
• Some college: 36 semester hours Spring 2021-Fall 2021 Marshall University
• Vocational-Technical school: 580 Clock Hours in Arc Welding May 2023 Ben Franklin Career Center
• Licensure/Certification: West Virginia Professional Engineering License 2024 If you have no relevant training or education to document, type "NONE" here.

02

Were all of the jobs listed on your online application or resumé paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes". Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.

03

Were all of the jobs listed on your application or resumé full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".

04

AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver's Licenses Passports These documents will be removed from your profile if submitted.

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Required Question

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov