We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Must be able to work flexible schedule. Mornings/nights, weekdays/weekends 20-35 hours per week
Responsibilities
Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct response units to appropriate location
Monitor status of the response team
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position preferred
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Bilingual (Spanish) is a plus
Numbers & Facts
Location
Providence, RI
Skills
Best Practicesunmatched
Communication Skillsunmatched
Data Entryunmatched
Direct Response Advertisingunmatched
Emergency Responseunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project Trackingunmatched
Spanish Languageunmatched
Typingunmatched
Writing Skillsunmatched
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