TPL- Quality/Test Engineer 2

Expert Technology Services

Tucson, AZ

JOB DETAILS
SKILLS
Communication Skills, Consulting, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Data Analysis, Data Collection, Establish Priorities, Identify Issues, Linux Operating System, Microsoft SQL Server, Microsoft Windows Azure, Mine Production, Problem Solving Skills, Product Support, Product Testing, Product/Service Launch, Production Systems, Project/Program Management, Public/Media/Press/Analyst Relations, Quality Engineering, Relationship Management, Sales Management, Schematics, Service Delivery, Software Administration, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Testing
LOCATION
Tucson, AZ
POSTED
4 days ago
Job Summary (List Format):

- Support execution of deliverables for New Product Introduction (NPI) and Continuous Product Improvement (CPI) processes.
- Provide product validation, troubleshooting, diagnosis, and technical support for application and technical issues.
- Deliver service engineering services to ensure high product quality and enhance customer experience.
- Manage projects with a focus on both internal and external stakeholder relations.
- Collaborate with cross-functional teams and communicate effectively with clients, vendors, and peers.
- Gather and analyze data from various sources to inform decisions and improvements.
- Utilize technical skills including Azure, Linux, SQL Server, and TCP/IP networking.
- Interpret and work with technical schematics.
- Apply field experience, particularly in product support, industrial/production environments, and mining (preferred).
- Demonstrate strong customer focus, technical excellence, and effective problem-solving abilities.
- Maintain high standards in service excellence and relationship management.
- Provide consulting and guidance to both internal and external clients.
- Ensure customer needs and satisfaction are prioritized in all business decisions and solutions.

About the Company

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Expert Technology Services