Trade Compliance Program Manager, Global Trade Services

Amazon.com Inc

Arlington, VA

JOB DETAILS
SKILLS
Brokerage, Business Growth, Business Intelligence, Business Model, Cross-Functional, Functional Programming Languages, Import/Export, Import/Export Compliance, Legal, Logistics, Maintain Compliance, Metrics, Operational Support, Operations Management, Performance Metrics, Process Development, Process Improvement, Product Support, Project Tracking, Project/Program Management, Quality Engineering, Regulations, Risk Management, Space Operations, Supply Chain, Systems Maintenance
LOCATION
Arlington, VA
POSTED
7 days ago

Amazon is looking for an Import/Export Specialist I to support import and export compliance operations for growing international businesses in the Trade Operations space. The Import/Export Specialist I is responsible for executing and supporting trade compliance processes within a cross-functional program under guidance from senior team members.

As a member of the Global Trade Services team, you will develop your trade compliance expertise, support team operations, and collaborate with colleagues across functions. You will work within the Trade Operations Program team, partnering directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon"s global network of trade and compliance teams.

Key job responsibilities

Execute Broker Management activities and liaise with brokers and supply chain participants daily.

Serve as a point of contact for routine regulatory inquiries in North America, escalating complex matters as needed.

Support team objectives, contribute to process improvements, and track progress using defined metrics.

Partner with internal and external stakeholders including business, tech, legal, and trade teams to apply regulations under guidance.

Support the rollout of controls and audits, including testing and measuring their effectiveness.

Contribute to scalable solutions across technologies, business models, and country regulatory regimes.

Stay informed on relevant regulations and technologies; flag updates to the team.

Prepare summaries articulating problem statements, solutions, and milestones for senior review.

Track timelines and owners to support risk reduction at appropriate speed.

Gather feedback from cross-company input providers; review metrics and benchmarks to validate assumptions.

Work with BI engineers and tech teams to track KPIs and maintain reporting systems.

Communicate risks, regulatory updates, and operational status to stakeholders in meetings and documents.

A day in the life

As an Import/Export Specialist I, you will handle daily operational tasks, support escalation resolution, and coordinate with stakeholders across different time zones to keep trade compliance processes running smoothly.

About the team

This position reports to the Americas Trade Compliance Operations Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
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COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles