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Skills
Banking Servicesunmatched
Business Supportunmatched
Communication Skillsunmatched
Computer Maintenanceunmatched
Desktop Administrationunmatched
Desktop Hardwareunmatched
Desktop PCunmatched
Establish Prioritiesunmatched
Financial Information eXchange (FIX)unmatched
Financial Servicesunmatched
Hardware Administrationunmatched
Hardware Installationunmatched
Identify Issuesunmatched
Industry/Trade Analysisunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Product Familyunmatched
Microsoft Windows Desktopunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows System Administrationunmatched
Peripheral Hardwareunmatched
Software Administrationunmatched
Team Playerunmatched
Technical Supportunmatched
Trading Systemsunmatched
Trading/Stockbrokingunmatched
Description
We are seeking a Trade Floor Analyst to provide hands-on technical support within a fast-paced financial services environment. This individual will support front-office users by resolving desktop, application, and infrastructure issues while ensuring critical trading technology remains operational.
This position requires strong troubleshooting skills, exceptional communication, and the ability to work under pressure while supporting business-critical trading systems.
RESPONSIBILITIES
Provide real-time desktop support for trading floor users
Troubleshoot hardware, software, and connectivity issues
Support Microsoft Windows and Microsoft 365 environments
Install and maintain desktop hardware and peripherals
Support trading applications including market data platforms
Escalate complex technical issues appropriately
Document incidents and resolutions
Collaborate with infrastructure and application support teams
Role Requirements:
Experience supporting a trading floor environment
Windows desktop administration
Microsoft Office 365
Active Directory
Desktop hardware support
Strong troubleshooting skills
Excellent communication skills
Ability to prioritize multiple issues under pressure