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Trade Floor Analyst (NY)

Madison-Davis

New York, NY

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JOB DETAILS
SALARY
$40
SKILLS
Communication Systems, Desktop PC, Identify Issues, Industry/Trade Analysis, Information Technology & Information Systems, Keyboards, Network Connectivity, Problem Solving Skills, Server Support, Software Administration, Systems Administration/Management, Trading Systems, Trading/Stockbroking
LOCATION
New York, NY
POSTED
30+ days ago

Role:
  • Provide real-time support to traders and other users on the trading floor for any IT-related issues, including hardware, software, network connectivity, and communication systems.
  • Diagnose and troubleshoot technical problems quickly and efficiently, escalating complex issues to relevant teams when necessary.
  • Monitor trading systems and infrastructure to ensure smooth operation and proactively address potential problems before they impact users.
  • Install, configure, and maintain trading software, desktop systems, monitors, keyboards, and other essential IT equipment.
  • Log and document incidents and problems, tracking them to resolution, and ensure all incidents are resolved within agreed service levels.
  • Work closely with other IT teams, such as network, server, and application support teams, to resolve technical issues efficiently and implement system upgrades.

Job Requirements:
  • Provide real-time support to traders and other users on the trading floor for any IT-related issues, including hardware, software, network connectivity, and communication systems.
  • Diagnose and troubleshoot technical problems quickly and efficiently, escalating complex issues to relevant teams when necessary.
  • Monitor trading systems and infrastructure to ensure smooth operation and proactively address potential problems before they impact users.
  • Install, configure, and maintain trading software, desktop systems, monitors, keyboards, and other essential IT equipment.
  • Log and document incidents and problems, tracking them to resolution, and ensure all incidents are resolved within agreed service levels.
  • Work closely with other IT teams, such as network, server, and application support teams, to resolve technical issues efficiently and implement system upgrades.

About the Company

M

Madison-Davis

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