Job Description
RESPONSIBILITIES- Provide onsite desktop support to front-office users
- Troubleshoot Windows workstations and Microsoft Office applications
- Support trading platforms including Bloomberg and Reuters
- Resolve hardware, software, and peripheral issues
- Assist with workstation deployments and upgrades
- Prioritize high-impact incidents with urgency
- Escalate complex technical issues when appropriate
- Deliver exceptional customer support in a fast-paced environment
Role Requirements- Experience supporting a trade floor or similar high-pressure environment
- Strong Windows desktop support experience
- Microsoft Office troubleshooting
- Bloomberg support experience
- Reuters support experience
- Understanding of trading technologies
- Strong troubleshooting skills
- Excellent communication skills
- Ability to multitask effectively
- Comfortable working onsite full time
PREFERRED EXPERIENCE- Capital Markets experience
- FIX Protocol knowledge
- ServiceNow experience
- Active Directory administration
- Executive support experience
Skills
Capital Marketsunmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Establish Prioritiesunmatched
Executive Assistant Skills unmatched
Financial Information eXchange (FIX)unmatched
Identify Issuesunmatched
Industry/Trade Analysisunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Windows Desktopunmatched
Microsoft Windows System Administrationunmatched
Multitaskingunmatched
On Site Supportunmatched
ServiceNowunmatched
Trading Platformsunmatched
Trading Systemsunmatched
Trading/Stockbrokingunmatched
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