Board Certified Behavior Analyst / BCBA Jobot
Concord, NC4 days ago
- $85,000–$100,000 Per Year
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Skills
- Capital Marketsunmatched
- Communication Skillsunmatched
- Computer Workstationsunmatched
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Establish Prioritiesunmatched
- Executive Assistant Skills unmatched
- Financial Information eXchange (FIX)unmatched
- Financial Servicesunmatched
- Identify Issuesunmatched
- Industry/Trade Analysisunmatched
- Microsoft Active Directoryunmatched
- Microsoft Officeunmatched
- Microsoft Windows Desktopunmatched
- Microsoft Windows System Administrationunmatched
- Multitaskingunmatched
- On Site Supportunmatched
- ServiceNowunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Trading Platformsunmatched
- Trading Systemsunmatched
- Trading/Stockbrokingunmatched
Description
We are seeking a Trade Floor Support Analyst to provide hands-on technical support within a fast-paced financial services environment. This position supports front-office users by ensuring desktop systems, trading applications, and end-user technology remain operational with minimal disruption.
The ideal candidate has prior experience supporting trading environments and thrives in situations where responsiveness, communication, and technical expertise are essential.
RESPONSIBILITIES
- Provide onsite desktop support to front-office users.
- Troubleshoot Windows workstations and Microsoft Office applications.
- Support trading platforms including Bloomberg and Reuters.
- Resolve hardware, software, and peripheral issues.
- Assist with workstation deployments and upgrades.
- Prioritize high-impact incidents with urgency.
- Escalate complex technical issues when appropriate.
- Deliver exceptional customer support in a fast-paced environment.
Role Requirements:
- Experience supporting a trade floor or similar high-pressure environment.
- Strong Windows desktop support experience.
- Microsoft Office troubleshooting.
- Bloomberg support experience.
- Reuters support experience.
- Understanding of trading technologies.
- Strong troubleshooting skills.
- Excellent communication skills.
- Ability to multitask effectively.
- Comfortable working onsite full time.
PREFERRED EXPERIENCE
- Capital Markets experience.
- FIX Protocol knowledge.
- ServiceNow experience.
- Active Directory administration.
- Executive support experience.
How We Work:
- Team-oriented and collaborative.
- Fast-paced environment.
- Customer-first mindset.
- High ownership and accountability.
- Strong focus on responsiveness and quality support.
Numbers & Facts
| Location | Charlotte, NC |
| Salary | $35 |
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