Trade Floor Support - Onsite

Genesis10 is currently seeking a Trade Floor Support - Onsite position with a Global Financial Institution located in New York, NY. This is a 10 month contract opportunity.

This role involves providing direct, real-time technical assistance and rapid issue resolution for front-office personnel on a fast-paced trading floor. The successful candidate will support critical trading systems, hardware, and a variety of financial applications to ensure minimal downtime and operational continuity.

Responsibilities:

• Provide real-time technical support for traders and front-office staff, resolving issues related to trading platforms, market data feeds, hardware, and network connectivity
• Monitor the health and performance of trading systems and escalate incidents as needed
• Collaborate with infrastructure, application, and networking teams to troubleshoot and resolve problems
• Document recurring issues and contribute to the creation of support guides and knowledge bases
• Ensure minimal downtime and maintain compliance with operational and regulatory standards

Requirements:

• 10 years of experience supporting trading platforms, financial systems, or high-pressure environments
• Knowledge of market data applications such as Bloomberg, Reuters, or ICE
• Familiarity with Windows, Linux, scripting, and basic networking
• Strong problem-solving, communication, and multitasking skills
• Ability to work in a fast-paced, time-sensitive environment

Pay range up to: $58.87 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.