Broadcasting, CCTV, Communication Skills, Computer Software, Computer Systems, Customer Support/Service, Data Entry, Dental Insurance, Environmental Monitoring, Firefighting, Health Insurance, Incident Management, Information Technology & Information Systems, Intelligent Transportation, Law Enforcement, Microsoft Access Database, Microsoft Excel, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Printing, Procedure Development, Safety/Work Safety, Schedule Development, Surveillance, Systems Administration/Management, Typing, Vision Plan
Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for experienced Transportation Technician/Traffic Management Coordinators to work through our agency as a contract employee with the Tennessee Department of Transportation (TN DOT) located in Chattanooga, TN. This is an on-site position with two shifts available; an evening weekend shift working Saturday, Sunday and Monday from 11:30 am to 12:00 am, and a midnight shift working Wednesday from 12:00 am to 7:30 am and Thursday, Friday and Saturday from 12:00 am to 10:00 am. The pay rate for this position is $19.00 per hour.
Traffic Management Coordinator Job Description:
An advanced technician position working indoors and on-site in a control room environment monitoring roadways via closed circuit cameras (CCTV) to ensure safe and efficient traffic movement. This position will be tasked with managing scheduled and unscheduled traffic incidents, congestion, and travel time imbalances by utilizing Intelligent Transportation Systems devices and dispatching responders accordingly. The initial contract will be for approximately 3 months but is subject to extension upon good performance.
Duties and Responsibilities as a Traffic Management Coordinator will include:
- Advanced level operator position performing functions with minimal supervision and to established procedures.
- To perform all duties and may defer the most complex issues to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents which occur on roadways and improve traffic conditions.
- To monitor roadways via CCTV surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists.
- To continually check the accuracy and validity of the messages displayed on all DMS and 511.
- To be aware of all 511 messages broadcast on a particular system.
- To enter incident information into computer systems using traffic software.
- To become familiar with the roadways and understand the purpose and location of each traffic device (i.e., detector stations, CCTV, and 511).
- To alert operator staff to new and existing memos.
- Utilize SOG to detect, dispatch, monitor, and document roadway incidents.
- To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
- To dispatch Service Patrols and assist Service Patrols with other tasks, such as phone calls, etc.
- To perform other duties as assigned.
Minimum Skills Needed for Traffic Management Coordinator position:
- Correspondence via Email Experience
- Customer Service Skills
- Emailing Skills
- Microsoft Access, Excel & Word Experience
- Technical Skills
- Data Entry & Typing Skills
- Multi-line Phone System Experience
- Printing & Copying Skills
- Good Verbal Communication Skills
Benefits Include:
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical, Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
Interested? Here is how to apply:
- Click on “Apply Now” and complete the process.
- This job closes on 5/24/26 (or when the positions are filled) and will no longer accept resumes after this date.
Quality Staffing, Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.