CCTV, Call Centers, Communication Skills, Computer Software, Customer Support/Service, Dental Insurance, Environmental Monitoring, Health Insurance, Identify Issues, Incident Response, Intelligent Transportation, Microsoft Office, Microsoft Outlook, Organizational Skills, Presentation/Verbal Skills, Procedure Development, Schedule Development, Surveillance, Systems Administration/Management, Vision Plan, Writing Skills
Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for an experienced Transportation Technician (level 3)/Traffic Management Coordinator to work through our agency as a contract employee with the Tennessee Department of Transportation (TN DOT) located in Knoxville, TN. This is an on-site position working the overnight shift on Tuesday, Wednesday & Thursday from 10:00 pm until 7:30 am and on Friday from 10:30 pm until 7:30 am. The pay rate for this position is $21.50 per hour.
Traffic Management Coordinator Job Description:
An advanced technician position working indoors and on-site in a control room environment to monitor roadways via closed circuit cameras (CCTV) and to ensure the safe and efficient movement of traffic. This position will be tasked with managing scheduled and unscheduled traffic incidents and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices. The initial contract will be for approximately 5 months but is subject to extension upon good performance.
Traffic Management Coordinator Duties and Responsibilities will include:
- Performing functions with minimal supervision and following established procedures.
- Identifying more complex issues and deferring those to a supervisor.
- Operating various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- Monitoring roadways via traffic surveillance cameras and detection systems.
- Monitoring all traffic devices and computer equipment associated with the system.
- Maintaining advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- Becoming familiar with the roadways and understanding the purpose and location of traffic devices.
- Communicating with multiple agencies to coordinate resources for incidents which may affect regional travel.
- Performing other duties as assigned.
Minimum Skills and Qualifications Needed for Traffic Management Coordinator position:
- Customer service experience is highly preferred.
- Experience contributing within a team environment.
- Solid communication skills, verbal and written.
- Basic computer knowledge.
- Operational knowledge of Microsoft Office and Microsoft Outlook.
- Dispatch or call center experience is highly preferred.
Benefits Include:
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical, Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
Interested? Here is how to apply:
- Click on 'Apply Now' and complete the process.
- This job closes on 7/27/26 (or when the position is filled) and will no longer accept resumes after this date.
Quality Staffing, Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.