Traffic Services Officer

Traffic Services Officer

Salary

$37,169.60 - $57,054.40 Annually

Location

Springfield, MO

Job Type

Full Time

Job Number

071026

Department

Police

Opening Date

07/10/2026

Closing Date

7/17/2026 12:00 AM Central

• Description
• Benefits
• Questions

Description

Looking for a career where you can stay active, serve the community, and make a visible impact every day?

The Springfield Police Department is hiring a Traffic Services Officer to help keep our city safe, organized, and moving. This is a full-time civilian role for someone who enjoys problem-solving, working outdoors, interacting with the public, and being part of a mission-driven team.

Why This Role Stands Out

This isn't a desk job.

As a Traffic Services Officer, you'll spend most of your day out in the community, responding to issues, helping the public, supporting officers, and handling situations that require professionalism, sound judgment, and strong communication.

This role offers the opportunity to:

• Work in a position where every day is different
• Be part of a respected public safety organization
• Build experience in law enforcement and municipal operations
• Make a direct impact on the safety and functionality of Springfield's streets and public spaces

What You'll Do

In this role, you will:

• Respond to calls related to parking violations and abandoned vehicles
• Patrol public streets, parking lots, and special parking districts
• Enforce city parking regulations with professionalism and consistency
• Assist with traffic control at crash scenes, emergencies, and special events
• Serve as a visible and helpful resource for residents and visitors
• Answer questions and help connect the public to the right city resources

This role is ideal for someone who is comfortable being outdoors, on the move, and working directly with the public.

What We're Looking For

We're looking for someone who is:

• Professional, dependable, and self-motivated
• Comfortable working independently and making sound decisions
• Skilled at communicating clearly and confidently
• Calm under pressure and able to navigate enforcement-related interactions respectfully
• Organized, observant, and detail-oriented
• Committed to providing excellent public service

This position is critical to operations and there are two shifts (shift preference determined by seniority.) These shifts include the following:

• Monday - Thursday 6:00 a.m. - 4:00 p.m.
• Tuesday - Friday 8:00 a.m. - 6:00 p.m.

There are no exceptions or guarantees made regarding shift assignment. Applicants must be open and available for any shift if applying for this position.

More information on our Police Department can be found here.

Dont forget to check our amazing benefits! Click here.

We are accepting applications until 07/17/26

Leadership Philosophy

The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Qualifications and Requirements

Experience, Education, and Training

• 30 hours of college credit in any area of discipline from an accredited college;

OR

• 2 years of employment experience dealing directly with the public.

PREFERRED

• Experience in customer service or other public-facing work
• Experience resolving conflict or difficult interactions professionally
• Experience working independently with minimal supervision
• Experience applying policies, regulations, or enforcement procedures
• Computer experience, including data entry, email, and documentation
• Experience using radio communication equipment
• Familiarity with local streets, parking areas, and traffic flow

Licensing/Certification

• Must possess a valid drivers license.

Functions

For more information on essential functions and other requirements, please see the job description.

Other Requirements

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

Find out more about City of Springfield employee benefits through the following link: https://www.springfieldmo.gov/Benefits

01

The following questions are specific to the position you are applying for and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of see resume will not be accepted.

• I understand.

02

What best describes your level of education?

• High School Diploma or GED equivalent
• Less than 30 college credit hours
• 30 college credit hours
• Associates Degree or 60 college credit hours
• Bachelors Degree or higher

03

How many years of experience do you have dealing directly with the public?

• I do not have any experience
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 or more years

04

Please describe your experience working with the public.

05

How much related experience do you possess working with computers?

• I do not have any related experience
• 1 year
• 2 years
• 3 years
• 4 years
• 5 or more years

06

Were you referred by a current City employee to apply for this position?

• Yes
• No

07

If yes, please state the full name of the City employee who referred you to this position.

Required Question

Employer City of Springfield (MO)

Address 840 N Boonville

Springfield, Missouri, 65802

Phone 417-864-1607

Website https://www.springfieldmo.gov/Jobs