Trainer II

Johnson Service Group

Fremont, CA

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JOB DETAILS

SKILLS

Administrative Skills, Calendar Management, Coaching, Communication Skills, D Programming Language, Data Entry, Detail Oriented, Documentation, Human Resources, Internal Audit, Learning Management System (LMS), Localization, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Operational Support, Organizational Skills, Presentation/Verbal Skills, Procedure Development, Record Keeping, Spreadsheets, Support Documentation, Testing, Time Management, Train-the-Trainer, Training Program, Training/Teaching, Writing Skills

LOCATION

Fremont, CA

POSTED

23 days ago

Job Description:

Summary
Trainer I for Learning and Development is responsible for supporting the administration of compliance?related training and coordinating general training activities. This role focuses on accurate scheduling, tracking, documentation, and follow?up of required training to ensure employees complete assigned courses on time and records are maintained properly.

In addition to coordination responsibilities, this role offers a clear development path into training facilitation. The Trainer I will have opportunities to learn our programs, build foundational facilitation skills, and gradually begin co?facilitating sessions with support from experienced trainers. They will not be expected to lead trainings independently until they are fully prepared and confident. They will receive ongoing coaching and guidance throughout their growth.

Essential Duties

            Support the administration of required compliance training programs (e.g., Security Awareness, Code of
Conduct, Anti-Harassment, EH&S) as assigned.
            Assist with assigning training, scheduling sessions, and sending reminder or follow-up communications.
            Maintain accurate training completion records within the Learning Management System (LMS).
            Run standard reports to identify overdue, incomplete, or exception-based training.
            Assist with compiling and organizing training documentation to support audits and internal reviews.
            Maintain compliance training trackers, matrices, and reference documents following established guidelines.
            Coordinate logistics for instructor-led, virtual, and on-demand training (calendar invites, room scheduling,
materials, attendance tracking).
            Support course uploads, testing, and basic troubleshooting within the LMS using established procedures.
            Assist with employee and manager communications related to training assignments, schedules, and
deadlines.
            Help maintain training calendars, SharePoint pages, and learning reference materials.
            Coordinate translation or localization logistics when content is provided by the business or L&D team.
            Follow defined processes and checklists to support consistent and accurate training execution.
            Provide general administrative and operational support to the Learning & Development team.
            Participate in assigned training coordination or compliance support projects.
            Develop familiarity with L&D training programs, tools, and methodologies to prepare for future facilitation responsibilities.
            Shadow experienced facilitators to observe delivery techniques, learner engagement strategies, and program flow.
            Support live training sessions by handling logistics, learner questions, and in?session coordination.
            Gradually take on co?facilitation of select modules with coaching and support from the L&D team.

JOB SPECIFICATIONS

III. EDUCATION AND WORK EXPERIENCE
            Associates or Bachelors degree in Education, Human Resources, Business, Compliance, or a related field
preferred.
            02 years of experience in training coordination, HR administration, learning operations, compliance
support, or a related administrative role.
            Experience working with spreadsheets, trackers, or databases to manage and track information.
            Prior exposure to a Learning Management System (LMS) for data entry, reporting, or record maintenance is
a plus.
            Experience supporting compliance-related activities, audits, or training programs is helpful but not required.

IV.   KNOWLEDGE, SKILLS AND ABILITIES

            Strong organizational and time management skills with high attention to detail.
            Ability to follow defined processes and work with structured systems and deadlines.
            Clear written and verbal communication skills.
            Comfortable coordinating with multiple stakeholders for scheduling and follow-up.
            Proficiency in Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint).
            Ability to work independently on assigned tasks while escalating questions appropriately.
            Positive, dependable, and service-oriented mindset

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

#D800

About the Company

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE

1,000 to 1,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1984

WEBSITE

https://www.jsginc.com/

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