Audiovisual, Auditing, Coaching, Communication Skills, Driver's License, Establish Priorities, Mentoring, Operational Improvement, Operational Strategy, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Standard Operating Procedures (SOP), Substance Abuse, Team Player, Time Management, Training/Teaching, Training/Teaching Curriculum, Willing to Travel, Writing Skills
Introduction
As a Mission Readiness Service Trainer, your role will be to teach, demonstrate, and assess day-to-day tasks for both new and established learners on the Mission Readiness Service team. The role involves working closely with new and fully trained operators, Training Supervisors, Project Managers, and functional managers to ensure learners are proficiently performing standardized operating procedures.
Required Skills & Qualifications
- At least 3 months as a fully trained individual on the Mission Readiness team
- 1-3 years of experience in the AV space
- Knowledge of Mission Readiness procedures and responsibilities
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Proven ability to problem solve and improve operational efficiency
- Strong written and verbal communication skills
- Excellent time management and prioritization skills
- Flexible schedule to accommodate training events
- Willing to travel to different locations for training support up to 25% of their time
- Must possess and maintain a valid driver’s license
- Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
- Must comply with the Substance Abuse Policy
- Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
- Experience in facilitation of classroom sessions and/or on-the-job training
Day-to-Day Responsibilities
- Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures
- Review daily performance feedback and address any training deficiencies escalated by on-the-job Mentors
- Grade hands-on assessments and provide feedback to Training Supervisor and team stakeholders
- Conduct formal audits of operator performance
- Assist with training material updates and review new training material
- Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
- Fulfill an 8-hour minimum Service or Service Associate requirement per month
For immediate consideration please click APPLY to begin the screening process with Alex
This role will require safety boots that conform to ASTM F2412 / F2413 requirements.