Trainer

Epitec Staffing

Northbrook, IL

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JOB DETAILS

SALARY

$38–$41 Per Hour

SKILLS

Adult Learning, Coaching, Communication Skills, Content Management Systems (CMS), Documentation, Health Insurance, Insurance, Insurance Sales, Licensing, Life Insurance, Medicare, Regulations, Sales, Servant leadership, Team Lead/Manager, Telesales, Training/Teaching

LOCATION

Northbrook, IL

POSTED

1 day ago

Job Title: Trainer
Contract Duration: 3 months, possible extension
Work Arrangement: Remote, must be able to work 9am to 5:30pm EST
Pay Range: $38-$41 per hour

Summary
The Pre Licensing Trainer delivers high quality, compliant instruction that prepares new hires for Life & Health and Medicare licensure. This temporary role supports seasonal hiring cycles and ensures agents are fully prepared for state licensing exams, state fingerprinting, and migration to training classes.
The role blends 25–35% instructor led facilitation with 65–75% agent management, coaching, and oversight as learners complete self study coursework. The trainer serves as a guide, motivator, and compliance steward—helping adults navigate complex regulatory content with confidence.

Responsibilities

Instructor Led Facilitation — Lead structured, instructor led sessions covering Life & Health fundamentals, Medicare basics, ethics, compliance, and exam readiness (25–35%).
Self Study Management — Oversee, monitor, and support agents completing self paced pre licensing coursework (65–75%), ensuring progress, comprehension, and accountability.
Exam Preparation — Provide coaching, study strategies, practice questions, and readiness assessments.
Documentation & Tracking — Maintain accurate attendance, progress logs, and completion records for compliance and audit readiness.
Learner Support — Offer individualized guidance, answer questions, and reinforce key concepts to ensure learner success.
Seasonal Readiness — Support pre AEP staffing surges by delivering accelerated or condensed training cycles as needed.

Required Qualifications

Experience in Life & Health insurance, Medicare sales, or pre licensing instruction.
Some understanding of NCDOI licensing requirements.
Demonstrated ability to teach complex regulatory content clearly and confidently.
Strong communication, facilitation, and coaching skills.
Ability to manage large groups of learners in both instructor led and self study formats.

Preferred Qualifications

Prior experience as a trainer, educator, or facilitator in insurance.
Experience supporting call center or sales environments.
Some understanding of NCDOI licensing requirements.
Background in adult learning principles and learner engagement strategies.

Core Competencies

Servant Leadership — Encourages, supports, and uplifts learners through challenging content.
Regulatory Accuracy — Ensures all instruction aligns with NCDOI and CMS rules.
Communication Excellence — Breaks down complex topics into clear, digestible concepts.
Accountability Management — Keeps learners on track through structured oversight and proactive coaching.
Adaptability — Adjusts pacing and delivery based on learner needs and seasonal timelines.

Work Schedule

Temporary/seasonal role aligned with hiring cycles (typically pre AEP).
Flexible scheduling; may include daytime, evening, or weekend sessions depending on demand.
Duration varies based on class size and organizational needs.

Trainer

Epitec Staffing

Northbrook, IL

About the Company

Epitec Staffing

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