Trainer - Pharmacists and Pharmacy Techs, Fulfillment Pharmacy

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Trainer, Fulfillment Pharmacists & Techs (TN)

Location: On-site – Collierville, TN (but willing to travel to other PANTHERx fulfillment locations, including Pittsburgh, PA)
Classification: Non-exempt
Status: Full-Time
Reports to: Supervisor, Role-Based Training
Purpose
The Trainer, Fulfillment Pharmacist trains Fulfillment Clinical Pharmacists and Fulfillment Pharmacy Technicians on the basic functions essential for their new role. The Trainer, Fulfillment Pharmacist has strong knowledge of basic fulfillment functions including, but not limited to, product receipt, lot tracking, counting medications, shipping coordination, and completing verification of prescription drug orders during fulfillment process.
Responsibilities

• Designs, develops, and delivers onboarding and ongoing training programs for Fulfillment Clinical Pharmacists to be able to complete the following:
• Complete verification of prescription orders during prescription fulfillment process.
• Understand fulfillment pharmacist duties during on-call hours
• Assists in the development and execution of quality and production standards in the fulfillment area
• Communicates with RxARECARE team members.
• Identify the proper shipping solution for each therapy, understand the pack-out and perform final packaging.
• Designs, develops, and delivers onboarding and ongoing training programs for Fulfillment Technicians to be able to complete the following:
• Fulfill prescriptions including, but not limited to product receipt, lot tracking, counting medications and shipper coordination.
• Gathers supply items that are included on a delivery ticket.
• Creates supply kits for specified programs.
• Communicates with RxARECARE team members.
• Proper ticketing of orders utilizing designated vendor shipping application (FedEx, UPS)
• Engages in bi-weekly meetings with the Role-Based Training team.
• Engages in recurring Fulfillment team meetings to maintain excellent understanding of current policies and procedures.
• Conduct classroom and one-on-one training sessions using adult learning principles.
• Assist with development and maintenance of training materials, guides, e-learning modules, job aids, and competency assessments as they relate to the fulfillment process.
• Creation of a training plan by coordinating with other members of leadership and the Clinical Pharmacist staff to ensure Fulfillment Pharmacists and Technicians are trained adequately prior to working independently.
• Facilitates additional training of Fulfillment Team with leadership as needed. Identifies skill or knowledge gaps and propose targeted learning interventions.
• Partner with pharmacy operations, clinical, compliance, and quality teams to ensure training reflects current policies, SOPs, and therapeutic knowledge.
• Support new program implementations, system changes, and process improvements through updated training.
• Ensures safety of patients and personnel by exercising good pharmacy practice in the process of drug therapy instructions to the patient.
• Reviews literature and other materials pertinent to the practice of pharmacy and attend/complete education and training programs.
• Performs fulfillment pharmacist duties during on-call hours on a rotating basis; on-call duties may involve transporting products to and from Panther facility.
• Adherence to all Train-the-Trainer (TTT) program requirements.
• Performs all other duties as assigned.

Required Qualifications

• Doctor of Pharmacy of Registered Pharmacist degree from an ACPE accredited institution.
• Active and unrestricted Pharmacist licensure in the state of Tennessee.
• Active Pharmacist license in Pennsylvania or willingness to obtain license within 60 days.
• Current enrollment in NABP Verify.

Preferred Qualifications

• Minimum of five (5) years as a practicing, licensed pharmacist.
• Minimum of three (3) years of specialty pharmacy operations experience, including cold chain management experience.

Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.