Training and Adoption Lead

Kforce has a client that is seeking a Training and Adoption Lead in Palm Beach Gardens, FL. Core Responsibilities:

• Conduct a training-needs analysis using future-state processes, stakeholder impacts, and role responsibilities
• Develop a role-to-training matrix, curriculum, learning objectives, sequencing, prerequisites, and delivery approach
• Create SDLC handbooks, facilitator guides, participant guides, job aids, checklists, and process walkthroughs
• Develop instructional videos, demonstrations, recorded sessions, microlearning, and scenario-based materials
• Design live, virtual, self-paced, and blended learning solutions
• Create knowledge checks, proficiency assessments, practice exercises, and course evaluations
• Coordinate SME review, testing, approval, publication, and version control
• Pilot training with representative users and incorporate feedback
• Develop train-the-trainer materials and manager reinforcement resources
• Design and manage go-live office hours, Teams support, question triage, escalation, FAQs, and knowledge articles
• Track enrollment, completion, assessment scores, confidence, support trends, and adoption indicators
• Coordinate training environments, system access, scheduling, enrollment capacity, facilitators, and delivery logistics
• Define proficiency thresholds, remediation paths, exemption or equivalency rules, and required acknowledgements where applicable
• Integrate required SDLC learning into new-hire, contractor, vendor, and refresher-training processes
• Address accessibility, localization, data-retention, and reporting requirements for learning materials and records
• Transition training assets and support processes to long-term owners

Requirements:

• Bachelor's degree in Instructional Design, Education, Organizational Development, Communications, Business, Technology, or a related field
• Four or more years designing and delivering training for process or technology transformations
• Experience creating curricula, instructor-led and virtual training, job aids, handbooks, and digital learning
• Experience conducting needs analysis and developing role-based learning
• Strong instructional writing, facilitation, presentation, and content-development skills
• Ability to translate complex processes into practical, performance-focused learning

Preferred Qualifications:

• Experience supporting SDLC, DevSecOps, cybersecurity, IT governance, or process-compliance initiatives
• Experience with Guidde, Teams, SharePoint, Camtasia, or comparable tools
• Experience developing proficiency measures, office hours, hypercare, or communities of practice
• Knowledge of adult-learning principles and methodologies such as ADDIE