We are seeking an experienced and highly qualified Training and Development Specialist to lead, design, and execute employee and customer training programs across the organization. The ideal candidate will bring strategic insight, instructional expertise, and hands-on experience in ISO-integrated management systems. This position plays a key role in fostering a culture of continuous learning and operational excellence.
Key Responsibilities:
Assess training and development needs through surveys, interviews, focus groups, and collaboration with managers, instructors, and clients.Design, organize, and deliver onboarding, orientation, and skill enhancement programs tailored to job functions and organizational goals.
Develop specialized training modules to meet unique workforce needs for maintaining and improving job-related competencies.
Create and maintain training materials, including manuals, guides, e-learning modules, and multimedia content.
Deliver training using a variety of instructional techniques such as lectures, group discussions, hands-on simulations, and video-based content.
Oversee and track training activities, employee attendance, test results, certification records, and retraining schedules.
Evaluate training materials and programs developed by internal or external trainers to ensure alignment with business and compliance needs.
Monitor and analyze feedback, assessments, and performance data to improve training effectiveness continuously.
Keep current with trends, tools, and techniques in training, instructional design, and adult learning methodologies.
Prepare, manage, and monitor the training department budget, ensuring alignment with organizational strategy.
Ensure training content supports ISO 9001, ISO 14001, and ISO 45001 standards and related business compliance initiatives.
Perform other related duties as required to support organizational development and workforce excellence.
Requirements
Master of Business Administration (MBA) –
Bachelor’s Degree in E-Commerce, Training and Development, Human Resources, or related field –
Minimum of 5 years of progressive experience in training and development, preferably in an industrial or technical environment
Certifications in ISO 9001, ISO 14001, and ISO 45001 –
Strong expertise in instructional design, adult learning principles, and blended learning platforms
Excellent communication, facilitation, and presentation skills
Ability to manage multiple training programs simultaneously and effectively
Experience working with learning management systems (LMS) and digital training tools
Strong analytical and problem-solving skills
Proficiency in MS Office Suite, virtual training platforms, and documentation tools
Benefits
Competitive salary commensurate with experience
Comprehensive benefits package including medical, dental, vision, and 401(k)
Paid holidays and PTO
Professional development opportunities