Training and Education Specialist II

Summary Statement

The incumbent will be responsible for planning, developing, coordinating, and delivering training programs related to voter registration and other election related activities for a wide variety of audiences, including community organizations and the public. This position services as a subject matter resource on voter registration laws, election statutes, administrative rules, regulations, policies, and procedures, ensuring all training materials and presentations reflect current legal requirements. The incumbent develops, updates, and maintains training manuals, presentations, reference guides, instructional materials, and other educational resources using Microsoft Office applications and other technologies.

Additionally, the incumbent performs administrative and office management functions as needed, including coordinating daily office activities, answering, and directing phone calls, responding to public inquiries, maintaining records, scheduling meetings, and training session, and providing operational support to ensure the efficient administration of election-related programs and services. In support of elections operations, the incumbent also supports election preparedness by assisting with election related projects as assigned

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• Knowledge of voter registration laws, rules, regulations, standards, policies, and procedures.
• Knowledge of Microsoft Office programs, including, Excel, Word, PowerPoint, Outlook, and Teams.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.Â

• Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.
• Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources.Â
• Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices.Â
• Coaches others and provides feedback that fosters learning, understanding or improved performance.Â
• Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.Â
• Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.
• Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources.Â
• Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation.Â
• Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).
• Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.â¯â¯â¯Â
• May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.
• May operate and maintain training facilities such as visitor or education centers.
• May participate in reviewing, testing, and making recommendations on applicable technology.

Job Requirements

JOB REQUIREMENTS for Training and Education Specialist II

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• One year of experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
• Six monthsâ experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
• Six monthsâ experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• Six monthsâ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Additional Posting Information

Presentation Exercise: A five-minute presentation will be required at the time of interview.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the âMy Applicationsâ tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.